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After Effects 2020 unable to obtain dynamiclink project

Community Beginner ,
Apr 21, 2020

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Hello,

when i try to 3D Camera Track my footage, it says that AfterEffects is unable to obtain the dynamiclink proj.

There is no dynamic link project. The only Adobe software installed is AfterEffects (and Creative Cloud)

 

This makes no sense to me.

Btw: CreativeCloud is unable to connect to my Internet (i dont know why)

I already checked my firewall settings.

Maybe thats important for fixing.

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Dynamic link, Error or problem

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After Effects 2020 unable to obtain dynamiclink project

Community Beginner ,
Apr 21, 2020

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Hello,

when i try to 3D Camera Track my footage, it says that AfterEffects is unable to obtain the dynamiclink proj.

There is no dynamic link project. The only Adobe software installed is AfterEffects (and Creative Cloud)

 

This makes no sense to me.

Btw: CreativeCloud is unable to connect to my Internet (i dont know why)

I already checked my firewall settings.

Maybe thats important for fixing.

Topics

Dynamic link, Error or problem

Views

2.3K

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Adobe Employee ,
Apr 22, 2020

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Hi there,

 

Thanks for reaching out. Please share the following information so that we can understand the issue better.

  1. What are your system specifications (CPU, GPU, RAM, OS)?
  2. What is the exact version of After Effects are you using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...
  3. Is it happening with a particular project or all of them?

 

We're here to help, just need more info.

 

Thanks,

Nishu

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Community Beginner ,
Apr 22, 2020

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Hello and thanks for replying,

 

My system specifications:

CPU: AMD Ryzen 7 3800X 8-Core Processor

GPU: NVIDIA GeForce RTX 2080 SUPER

RAM: 32GB (DDR4)

OS:

     Edition: Windows 10 Home

     Version: 1909

     Build: 18363.778

 

Exact version of After Effects: 17.0.6 (Build 35)

 

This is happening in all of my projects (even on those on my Mac). But this error is only showing up

after a period of time. When I create a new project, I can track without any errors. When ive done some work on the project and try to track a shot, the error appears. (I dont think this is caused by a Plugin, as on my Mac I only use Adobe Stock Plugins.)

 

I know, this sounds stupid but I cant figure it out either.

 

Cheers,

Lewin

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New Here ,
Apr 24, 2020

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I'm having the same issue. I reinstalled everything and same deal. AE 2020 on a PC

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New Here ,
Apr 24, 2020

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I'm having the same issue when I try to add warp stabilizer or try to render through media encoder. 
Very frustrated not being able to stabilize shots or even render my project out. Please fix this adobe.

Thanks. 

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New Here ,
Apr 27, 2020

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I am having the same issue but the odd part is that I was able to track camera just a few minutes ago but now I can't.

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Community Beginner ,
Apr 27, 2020

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yea same when I make a new proj it works but later it doesn't 

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Community Beginner ,
Apr 30, 2020

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I have beein facing the same issue as well from last 3-4 days, before that it was working just fine, may be some bugs in the latest update? Adobe, please do the needful, it i blocking our work. I am using AE 17.0.6 (Build 35). I have turned-off the firewall and tried as well, still no luck.

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Community Beginner ,
Apr 30, 2020

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HI All, I have found the solution, it's an issue with AE latest update (17.0.6), switching back to version 17.0.5 (Build 16) solves the issue for me.

 

Adobe, the latest update is broken, please release a patch ASAP.

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New Here ,
May 02, 2020

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Incredible, this was my issue, on two separate systems. Reverted back to 17.0.5 and it's working as normal. The latest 17.0.6 build is definitely broken. Thank you!!

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Community Beginner ,
May 02, 2020

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cdm_vfx, glad to know that your problem is resolved.

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New Here ,
May 13, 2020

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Did anyone find a solutions to this issue? 13.5.20 and it's still happening.

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New Here ,
May 13, 2020

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So after speaking to a technitian on Adobe, they told me to start a new project. So I did using the same footage and it worked.

 

Tech - "It might be possible that application is using cache files for the previous project and in them already tracker is being used"

 

Problem solved...I guess.

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Community Beginner ,
May 13, 2020

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it always works with new projects. but it's a real pain to import everything into a new project 😞

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Explorer ,
Jun 29, 2020

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Yes, the "staritng a new project" fix worked for me as well, which is a real pain in the a** as I use a very complicated template for EVERY shot in a given project. I haven't tried it yet, but I'm going to try importing my template into a new project and then re-saving it out.....yay Adobe. 

 

 

Mac Pro (2019) 3.2 GHz 16-Core Intel Xeon W 96 GB 2933 MHz DDR4 AMD Radeon Pro Vega II 32 GB

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New Here ,
Jul 19, 2020

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I'm on AE 2020 (17.1.1 build 34) on Windows 10 Pro and had the exact same issue.
- Enabling all the firewall access I could for AE 2020 did nothing.

- Starting a new project in AE 2020 doesn't change the issue on my setup, until...

- ... I closed AE 2020, opened AE 2019, stabilized my shot (it worked fine here), closed AE 2019, opened AE 2020 and did the whole thing all over again (new project - did not open the AE 2019 file).

 

And now it seems to work consistently in AE 2020 - even on older projects that I never did any Warp Stabilizing on.

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