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After Effects 2020 won't launch

Community Beginner ,
Jun 22, 2020

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my computer info

Screen Shot 2020-06-22 at 10.25.27 AM.png

after effects won't launch. The AE icon bounces in the dock as if it starts to open and then it simply stops. NO error window. I have reinstalled it. I have tried resetting presences (Command + Shift + Option) while starting the app. Have restarted my machine.

 

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After Effects 2020 won't launch

Community Beginner ,
Jun 22, 2020

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my computer info

Screen Shot 2020-06-22 at 10.25.27 AM.png

after effects won't launch. The AE icon bounces in the dock as if it starts to open and then it simply stops. NO error window. I have reinstalled it. I have tried resetting presences (Command + Shift + Option) while starting the app. Have restarted my machine.

 

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Error or problem

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986

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Jun 22, 2020 0
Adobe Community Professional ,
Jun 22, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the After Effects forum.

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Jun 22, 2020 0
Community Beginner ,
Jun 22, 2020

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Thank you. My apologies for not properly locating the question.

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Jun 22, 2020 0
Adobe Employee ,
Jun 25, 2020

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Hi RAGGATIII,

 

Sorry for the delayed response.

Are you still having the issue? Please try the suggestions mentioned in the following article: https://community.adobe.com/t5/after-effects/faq-how-to-fix-common-after-effects-crashes/td-p/106841...

Let us know if it helps.

 

Thanks,

Nishu

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Jun 25, 2020 0
New Here ,
Aug 10, 2020

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I am having the exact same issue. Can anyone shed any light please? Nothing in the suggested article is working.

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Aug 10, 2020 0