After Effects can’t continue: unexpected failure during application startup

[mohamedt39176836]

I'm confused after updating AE to the latest version .
a I can't launch it and i face these following issues even if I tried many times to delete and reinstall it but It won't launch :


And finally it shows this :

[Byron Cortez]

Just when you click to open Ae, press Ctrl + Shift - Alt and then press OK in the next dialog box to clear the factory preferences of the application. That could solve your issue.

[mohamedt39176836]

No , it doesn't work

[Kyle Hamrick]

Have you tried resetting your preferences? Click the icon to start AE, then hold

Cntl+Alt+Shift (Windows) or Cmd+Opt+Shift (Mac)

You'll get a dialogue asking if you want to reset your preferences. Choose yes/ok. Does this fix the issue?

If no,
Are you running a non-English version of AE, by any chance?
Do any of your drives have a special character as part of the drive name?

Let me know if any of this helps!

[mohamedt39176836]

Yeah I've tried to clean it , my drive name has no special character .
No I'm using English version supporting Arabic , that's it.

[mohamedt39176836 · Accepted solution]

The problem was in the new beta unicode settings of Windows 10 , I've checked new beta unicode system .
Now it's worked after i unchecked it and restarted the pc.

[Kyle Hamrick]

Glad it worked out!

[de winkelried]

Yes this worked on my DELL laptop Win10 ! Thank you Mohamed.