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After effects CC 2018 se cierra al abrirlo. Me pueden ayudar?

New Here ,
Jun 30, 2020

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Cuando abro AE, se cierra inmediatamente con el siguiente mensaje> 

Adobe After Effects CC 2018.3 (15.1.2) se cerró inesperadamente.

 

Process: After Effects [1783]
Path: /Applications/Adobe After Effects CC 2018/Adobe After Effects CC 2018.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 15.1.2 (15.1.2)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: After Effects [1783]
User ID: 501

Date/Time: 2020-07-01 02:10:02.967 -0300
OS Version: Mac OS X 10.13.6 (17G13035)
Report Version: 12
Bridge OS Version: 3.0 (14Y901)
Anonymous UUID: B76275C8-D574-4728-5358-F02B36650906


Time Awake Since Boot: 3600 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x00005ffffffffffc
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0x5ffffffffffc:
__LINKEDIT 000000016969b000-0000000169707000 [ 432K] r--/rwx SM=COW D []
-->
MALLOC_NANO 0000600000000000-0000600001200000 [ 18.0M] rw-/rwx SM=PRV

Application Specific Information:
abort() called
*** error for object 0x60000000d1f0: Invalid pointer dequeued from free list

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After effects CC 2018 se cierra al abrirlo. Me pueden ayudar?

New Here ,
Jun 30, 2020

Copy link to clipboard

Copied

Cuando abro AE, se cierra inmediatamente con el siguiente mensaje> 

Adobe After Effects CC 2018.3 (15.1.2) se cerró inesperadamente.

 

Process: After Effects [1783]
Path: /Applications/Adobe After Effects CC 2018/Adobe After Effects CC 2018.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 15.1.2 (15.1.2)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: After Effects [1783]
User ID: 501

Date/Time: 2020-07-01 02:10:02.967 -0300
OS Version: Mac OS X 10.13.6 (17G13035)
Report Version: 12
Bridge OS Version: 3.0 (14Y901)
Anonymous UUID: B76275C8-D574-4728-5358-F02B36650906


Time Awake Since Boot: 3600 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x00005ffffffffffc
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0x5ffffffffffc:
__LINKEDIT 000000016969b000-0000000169707000 [ 432K] r--/rwx SM=COW D []
-->
MALLOC_NANO 0000600000000000-0000600001200000 [ 18.0M] rw-/rwx SM=PRV

Application Specific Information:
abort() called
*** error for object 0x60000000d1f0: Invalid pointer dequeued from free list

TOPICS
Error or problem

Views

29

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Jun 30, 2020 0
Adobe Employee ,
Jul 01, 2020

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Hi there,

 

Thanks for reaching out. I understand that After Effects is crashing when you try to launch it.

Have you made any changes to your computer recently? For example, have you installed any new program or font? If so, try reverting the changes and see if it helps.

 

Thanks,

Nishu

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