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After Effects CC version 16.0 - 17.2

New Here ,
Jan 26, 2020

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After Effect error: Crash in progress. Last logged message was:
< 10192> <NGL> <5> GetAMTData returner mErrorCode
=NglStatusCode:401 Workflow Required

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After Effects CC version 16.0 - 17.2

New Here ,
Jan 26, 2020

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After Effect error: Crash in progress. Last logged message was:
< 10192> <NGL> <5> GetAMTData returner mErrorCode
=NglStatusCode:401 Workflow Required

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Crash

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799

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Jan 26, 2020 0
Adobe Community Professional ,
Jan 28, 2020

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It is hard to find the cause with the error message. Would you try to reset After Effects preferences?

 

https://helpx.adobe.com/after-effects/using/preferences.html

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Jan 28, 2020 1
New Here ,
Feb 19, 2020

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same problem as here...

 

pb@Patricks-iMac  /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/MacOS  ./After\ Effects
objc[4535]: Class AdobeSimpleURLSession is implemented in both /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Frameworks/pie.framework/Versions/A/pie (0x1332b3540) and /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Frameworks/cclibmanager.framework/Versions/A/cclibmanager (0x12ff6a3b8). One of the two will be used. Which one is undefined.
2020-02-19 20:27:08.013 After Effects[4535:58349] AdobeCrashReporterInitialize: executionTime = 0.003623 seconds
<4377607616> <AppVers> <5> App Version = 17.0.2.2x26 release
<4377607616> <AppDirs> <5> App Dir = /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents
<4377607616> <AppDirs> <5> Executable Dir = /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/MacOS
<4377607616> <AppDirs> <5> Resources Dir = /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Resources
<4377607616> <AppDirs> <5> Package Dir = /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020
<4377607616> <AppDirs> <5> Plugin Dir = /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020/Plug-Ins
<4377607616> <AppDirs> <5> Required Dir = /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Required
2020-02-19 20:27:08.036 AdobeCRDaemon[4536:58354] CR dialog Preference for force quit 1
<4377607616> <NGL> <5> InitializeProfileUpdates returned mErrorCode = NglStatusCode:401 Workflow Required
<4377607616> <NGL> <5> WARNING: Thor-installed-language(s) will not be honored because of missing file: /Library/Application Support/Adobe/After Effects/17.0/AMT/application.xml
<4377607616> <NGL> <5> GetAMTData returned mErrorCode = NglStatusCode:401 Workflow Required
2020-02-19 20:27:10.566 AdobeCRDaemon[4536:58359] exitStatus: 0
pb@Patricks-iMac  /Volumes/Sonstiges/Creative Cloud/Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/MacOS 

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Feb 19, 2020 0
Adobe Community Professional ,
Feb 19, 2020

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<4377607616> <NGL> <5> WARNING: Thor-installed-language(s) will not be honored because of missing file: /Library/Application Support/Adobe/After Effects/17.0/AMT/application.xml

 

The issue seems the choice of the language. What language did you choose? You find the language setting at line 18 in application.xml.

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Feb 19, 2020 0
New Here ,
Aug 18, 2020

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使用您的方式更改檔案中的語言設定為 en_US 後就可以正常開啟 ae 了。

感謝您!
/Library/Application Support/Adobe/After Effects/17.0/AMT/application.xml

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Aug 18, 2020 0
New Here ,
May 06, 2020

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Hi buddy. Did you find the solution... I have the similar problem.

InitializeProfileUpdates returned mErrorCode = NglStatusCode:401 Workflow Required

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May 06, 2020 0
Adobe Employee ,
May 07, 2020

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Hi there,

 

Would you mind sharing details on your system specifications? As @ToolfarmJP said, the issue seems to be related to the choice of the language. In which language did you install After Effects?

Looking forward to your response.

 

Thanks,

Nishu

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May 07, 2020 0