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After effects certain clips are black

Community Beginner ,
Jul 07, 2020 Jul 07, 2020

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Hi

So bascally I had finsihed my project and was ready to export, I exported my clip and in the renderd video file there was random black spaces where clips where supposed to be. This was stange because when I looked at my compstion in after effecfts every thing was fine. I spent all day messing around with settings to see what would work and then I tried changing the fast previews from fast draft (which was what I had it on) to off final quailty. When I did this my compstion in after effecfts looked the same as it did in the final render with black screens where I had clips . I have checked the source clip and it is  fine but when in after effcfts certain parts are black. I only have a couple of days before my projects due so it would be great if I could get a soultion ASAP.

Thanks for your time. 

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Error or problem , Import and export , Preview

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correct answers 1 Correct answer

Community Beginner , Jul 08, 2020 Jul 08, 2020

Iv fixed the problem. For some raon me turning off rsmb made it all fine. Dont know why that happend but all good now. Thanks for the help guys.

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LEGEND ,
Jul 08, 2020 Jul 08, 2020

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Turn off hardware-acceleration in AE and AME. Apparently your system is not up to it or a graphics driver misconfiguration/ problem is getting in the way, which of course you may want to straighten out after you have hit your deadline.

 

Mylenium

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Community Beginner ,
Jul 08, 2020 Jul 08, 2020

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Not quite sure how to do that If what your talking about is gpu acleration I'v already tried turning  that off and it did nothing.

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Community Beginner ,
Jul 08, 2020 Jul 08, 2020

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Found something else that was intreasting when I change the Shadow Map Reslotion To anything except comp size I can see some of what was black before and some of what I could see before goes black. Not sure if thats any help just thought I might add.

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Adobe Employee ,
Jul 08, 2020 Jul 08, 2020

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Hi eviethebrownlab213,

 

Sorry for your issue.

If Mylenium's suggestion didn't help. Please share the following information so that we can troubleshoot the issue properly.

  1. What are your system specifications (CPU, GPU, RAM, OS)?
  2. What are the details of the footage you are working with (frame rate, frame size, format/codec)?
  3. What's the version of After Effects you're using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...

We're here to help, just need more info.

 

Thanks,

Nishu

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Community Beginner ,
Jul 08, 2020 Jul 08, 2020

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Cpu -AMD Ryzen 7 1700x Eight Core Processor

Gpu- AMD Radeon (TM0) RX 580

Windows 10 Home

8.00Gb of Ram

After effectfs verison 17.1.1

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Community Beginner ,
Jul 08, 2020 Jul 08, 2020

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Iv fixed the problem. For some raon me turning off rsmb made it all fine. Dont know why that happend but all good now. Thanks for the help guys.

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New Here ,
Jul 30, 2020 Jul 30, 2020

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Hi, I am having the black frame issue as well. could you please tell me where can i find the rsmb button?
Thank you

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New Here ,
Aug 03, 2020 Aug 03, 2020

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LATEST

I'm having the exact same issue and I've tried changing settings several times. 

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