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After Effects crashes while opening a specific project

New Here ,
Aug 04, 2020

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I was working a project and half way thorugh the work AE crashed. While trying to open the project it kept crashing and its the same like that since an hr. Here is the error message Screenshot 2020-08-04 at 6.18.32 PM.png.

 

The issue consist while importing the same project. I have tried clearing cache and reset the preference. 

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Crash, Freeze or hang

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After Effects crashes while opening a specific project

New Here ,
Aug 04, 2020

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I was working a project and half way thorugh the work AE crashed. While trying to open the project it kept crashing and its the same like that since an hr. Here is the error message Screenshot 2020-08-04 at 6.18.32 PM.png.

 

The issue consist while importing the same project. I have tried clearing cache and reset the preference. 

Topics

Crash, Freeze or hang

Views

68

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Adobe Community Professional ,
Aug 04, 2020

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I would guess the cause is related to the fonts used in the project. Does the project file depend upon the third-party specific fonts?

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New Here ,
Aug 05, 2020

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Maybe. there was one font that was missing. but since i dont use that composition, i didnt replaced it. 

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Adobe Employee ,
Aug 05, 2020

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Hi jishnuvv,

 

Sorry for your issue.

Please check if it's generating any crash logs: https://community.adobe.com/t5/after-effects/faq-how-to-find-after-effects-crash-logs-on-your-comput...

If possible, share a download link to your project file so that we can test it at our end.

 

Thanks,

Nishu

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New Here ,
Aug 06, 2020

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Hi Nishu,

Even I am facing the same problem. Can you please help me out as well?

Thanks,

Abhilekh

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