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After effects crashes while opening a specific project

New Here ,
Aug 06, 2020

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Hello Everyone,

Everytime I am trying to open a project shared by my friend as dependency, After effects crashes with this message.

Screenshot 2020-07-29 at 1.27.03 PM.png

Things I have tried:

- Updating After effects

- Uninstalling and reinstalling

- Changing the location of the file

- Renaming the file

 

Please help me with the issue.

Thanks

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Error or problem, Freeze or hang

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After effects crashes while opening a specific project

New Here ,
Aug 06, 2020

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Hello Everyone,

Everytime I am trying to open a project shared by my friend as dependency, After effects crashes with this message.

Screenshot 2020-07-29 at 1.27.03 PM.png

Things I have tried:

- Updating After effects

- Uninstalling and reinstalling

- Changing the location of the file

- Renaming the file

 

Please help me with the issue.

Thanks

Topics

Error or problem, Freeze or hang

Views

40

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 06, 2020 0
Adobe Community Professional ,
Aug 06, 2020

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You also update the driver of your graphic card.

 

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Aug 06, 2020 0
Adobe Employee ,
Aug 07, 2020

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Hi Abhilekh_Nagar,

 

Sorry for your issue with After Effect. Would you mind sharing more details so that we can troubleshoot the issue properly?

  1. Is it happening with this particular project?
  2. In which version of After Effects this project was created?
  3. What happens if instead of opening the project, you import this project into a new one?

Let us know.

 

Thanks,

Nishu

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Aug 07, 2020 0