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After Effects Crashes

Community Beginner ,
Feb 05, 2020 Feb 05, 2020

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When I save the document and move timeline After Effects is not working, I need forced to quit program every 5 minutes.

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Adobe Employee , Feb 06, 2020 Feb 06, 2020

Hi Eric,

 

Thanks for reaching out.

Could you check if you are getting the same issue on a new project? What happens if you leave After Effects for some time? Does it crash and show the crash report? Try providing the Full-Disk access to After Effects. Here's how: https://macpaw.com/how-to/full-disk-access-mojave

Let us know how it goes.

 

Thanks,

Nishu

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Adobe Employee ,
Feb 06, 2020 Feb 06, 2020

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Hi Eric,

 

Thanks for reaching out.

Could you check if you are getting the same issue on a new project? What happens if you leave After Effects for some time? Does it crash and show the crash report? Try providing the Full-Disk access to After Effects. Here's how: https://macpaw.com/how-to/full-disk-access-mojave

Let us know how it goes.

 

Thanks,

Nishu

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Community Beginner ,
Feb 06, 2020 Feb 06, 2020

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Thank you, I will try to provide full disk access to After Effects. 🙂

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Community Beginner ,
Feb 06, 2020 Feb 06, 2020

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It's work very well, thank you so much. 😉

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Adobe Employee ,
Feb 06, 2020 Feb 06, 2020

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Glad to hear that Eric! Thanks for letting us know.

 

Thanks,

Nishu

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