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After Effects crashing constantly

New Here ,
Aug 24, 2020

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Hi, i was working on this project his afternoon just fine but when i open it on the evening it keeps crushing constantly. The project got a deadline so i need immediate help, here is the crash warning;

 

 

Last log message was: <123145594634240> <DBSync> <5> BEE_ThreadedRenderUpdateQueue::Render_DeserializeFullProject ZANZIBAR-2: old=00000000-0000-0000-0000-000000000000, new=2de080d0-9a33-4df0-8ee8-30fa314452ca, new-ts=54019405

.

 

Generating crash log, which may take a few minutes.

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Crash

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After Effects crashing constantly

New Here ,
Aug 24, 2020

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Hi, i was working on this project his afternoon just fine but when i open it on the evening it keeps crushing constantly. The project got a deadline so i need immediate help, here is the crash warning;

 

 

Last log message was: <123145594634240> <DBSync> <5> BEE_ThreadedRenderUpdateQueue::Render_DeserializeFullProject ZANZIBAR-2: old=00000000-0000-0000-0000-000000000000, new=2de080d0-9a33-4df0-8ee8-30fa314452ca, new-ts=54019405

.

 

Generating crash log, which may take a few minutes.

Topics

Crash

Views

56

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Adobe Community Professional ,
Aug 25, 2020

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Make invisible all Layers then go making visible one by one to know where is the issue. 

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Adobe Employee ,
Aug 25, 2020

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Hi Y. Orkun5D1F,

 

Sorry for your issue.

Is it only crashing when you try to open the project? Are you able to launch After Effects by clicking its icon and create a new project? Also, does it show the crash report? If so, please share it with us.

We're here to help, just need more info.

 

Thanks,

Nishu

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