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After Effects crashing

New Here ,
Feb 15, 2021 Feb 15, 2021

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So, I made a car ad in AE on my windows pc at home. Nothing too fancy, I think the only plug-in I used was VideoCopilot's Saber. However, I needed to make some changes at my work computer, which is a Mac. Everytime I open a pre-comp that has the saber effect in it, AE crashes. It doesn't say the same thing everytime either: sometimes its says something about the gpu, sometimes is references "Timeneedle." I'm beginning to think that the difference in gpu's of the computers is the cause of the interference. Has anyone else encountered this problem? Any solutions?

 

My windows pc: windows 10, intel i7 8700K, NVIDIA GTX 1060 3GB

My work Mac: macOS High Sierra, 3.5 GHz 6-Core Intel Xeon E5, AMD FirePro D500 3072 MB

TOPICS
Crash , Error or problem , Freeze or hang , How to , Resources , Scripting , User interface or workspaces

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correct answers 1 Correct answer

LEGEND , Feb 15, 2021 Feb 15, 2021

You answered your own question: Yes, Saber is GPU-accelerated and an inadequate hardware will make it crash. Start by enabling capslock to suppress rendering when you enter the composition in question, disable the effect on the layer, release capslock. Adjust the parameters if possible and then re-enable the effect. Also of course check AE's own hardware acceleration settings and revert to software-only rendering modes. Resolving this resource conflict might also help.

 

Mylenium

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LEGEND ,
Feb 15, 2021 Feb 15, 2021

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You answered your own question: Yes, Saber is GPU-accelerated and an inadequate hardware will make it crash. Start by enabling capslock to suppress rendering when you enter the composition in question, disable the effect on the layer, release capslock. Adjust the parameters if possible and then re-enable the effect. Also of course check AE's own hardware acceleration settings and revert to software-only rendering modes. Resolving this resource conflict might also help.

 

Mylenium

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New Here ,
Feb 16, 2021 Feb 16, 2021

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Ah, Okay. Thank you!

 

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