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After Effects display error

New Here ,
Jun 02, 2020 Jun 02, 2020

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Hi!

Something went wrong in After Effects. It's not only one project, I tried different, but the problem remains. It's well visible on the screenshot. Please help.

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Error or problem , User interface or workspaces

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LEGEND ,
Jun 02, 2020 Jun 02, 2020

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the usual applies: Start by updating your system's graphics driver, check the hardware acceleration settings and flush all caches.

 

Mylenium

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New Here ,
Jun 02, 2020 Jun 02, 2020

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Nothing helped so far. Even the installation of a newer version.

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Community Expert ,
Jun 02, 2020 Jun 02, 2020

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Screenshot 2020-06-02 at 16.46.25.png

I see the display anomaly, but I also see that the Boy R comp is incredibly small. Just 152 X 199. Your comps should always be an even number of pixels high and wide, and the lines in the Illustration are not going to compress well.

Screenshot_2020-06-02 15.23.19_IhxOaH.png

I also see that display acceleration is turned off. Are Fast Previews to Final Quality or Adaptive Resolution?

 

I would also double-check the AE Preferences Display settings (Alt/Option + Ctrl/Cmnd + ; ) and I would check the Project settings (Shift + Alt/Option + Ctrl/Cmnd + k). 

 

If all else fails, create a new empty AEP, import the problematic AEP file instead of opening it, and see what that does.

 

Have you tried the things listed in the How to Fix "Display Acceleration Disabled" thread on this forum?

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Adobe Employee ,
Jun 08, 2020 Jun 08, 2020

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Hi snizhanal25303955,

 

Were you able to resolve the issue? If yes, would you like to share the steps that solved the problem?

Looking forward to your responce.

 

Thanks,

Nishu

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