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After Effects error: crash occured while invoking effect plug in "puppet"

New Here ,
Apr 08, 2020 Apr 08, 2020

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hello, i buy a after effect project on videohive but when i open the ae project, after effect show me a massage "After Effects error: crash occured while invoking effect plug in puppet" and after effect automatically closed... i am using after effect cc 2017

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Community Expert ,
Apr 08, 2020 Apr 08, 2020

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Let me move this to the After Effects forum for you, where you are more likely to receive an answer to your question.

The Community Help forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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New Here ,
Apr 08, 2020 Apr 08, 2020

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how to go After Effects forum???

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Mentor ,
Apr 08, 2020 Apr 08, 2020

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Is the file compatibly with AE CC2017?

 

*Martin

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New Here ,
Apr 08, 2020 Apr 08, 2020

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yes

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Mentor ,
Apr 08, 2020 Apr 08, 2020

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Try a clean install of AE then.

 

*Martin

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New Here ,
Apr 08, 2020 Apr 08, 2020

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i do that....but not working

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