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After Effects error crash

New Here ,
Aug 29, 2020

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I can't open the app on my macbook,

and receive the alert message:

 

" Last log message was: <4369589696> <AppDirs> <5> Required Dir = /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Required

.

Generating crash log, which may take a few minutes. "

 

WHAT SHOULD I DO NOW?

i need to publish my video case today,

somebody can help me?

Topics

Crash, Error or problem, How to

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31

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After Effects error crash

New Here ,
Aug 29, 2020

Copy link to clipboard

Copied

I can't open the app on my macbook,

and receive the alert message:

 

" Last log message was: <4369589696> <AppDirs> <5> Required Dir = /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Required

.

Generating crash log, which may take a few minutes. "

 

WHAT SHOULD I DO NOW?

i need to publish my video case today,

somebody can help me?

Topics

Crash, Error or problem, How to

Views

32

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 30, 2020

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There are plug-ins in Required folder. Would you try to reinstall After Effects? You use Creative Cloud Cleaner Tool if you have already reinstall it several times.

 

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