After Effects Failure

[cga17871161]

After Effects will not launch

How do you correct the following error?

After Effects warning: Can't write to font cache directory

After Effects can't continue: unexpected failure during application startup

[nishu_kush]

Hi cga17871161,

Sorry for your issue with After Effects. Please share the following details:

Are you on macOS or Windows and what's the exact version of After Effects you're using? Have you installed a new font recently? If so, try removing it and see if that brings any change.

Let us know.

Thanks,

Nishu

[cga17871161]

I'm using Windows and After Effects 17.5
No new font has been added recently to system

[cga17871161]

I'm using Windows 10

After Effects 17.5
No new font has been added recently to the system