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After Effects file won't open

New Here ,
May 23, 2020

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I tried opening a 15.0.1 (windows 64) file on the latest After Effects cc 2020. I am using my MacBook Pro. Once I click ok to convert the file, After Effects shuts down. I used a different file, and I'm still having this problem. 

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Crash, Error or problem

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After Effects file won't open

New Here ,
May 23, 2020

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I tried opening a 15.0.1 (windows 64) file on the latest After Effects cc 2020. I am using my MacBook Pro. Once I click ok to convert the file, After Effects shuts down. I used a different file, and I'm still having this problem. 

TOPICS
Crash, Error or problem

Views

308

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May 23, 2020 0
Adobe Employee ,
May 26, 2020

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Hi frazm53547257,

 

Welcome to the Community.

Are there any third-party plug-ins used in the files? You can try changing the project's location and open. If that doesn't help, try importing your file in a new project.

Let us know how it goes.

 

Thanks,

Nishu

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May 26, 2020 1
New Here ,
May 30, 2020

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Thank you, importing the file in a new project worked for me. 

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May 30, 2020 0