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After Effects freezes

Community Beginner ,
Jul 10, 2020

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Hi,

i word with AE on the machine for several generations of AE.

After the update to AE2020 it starts, but e.g. after creating a text layer and typing 2nd character, AE freezes. 

to be exact: Not the whole AE freezes, but the preview-area becomes white and empty.

 

Config:

Win10 (current)

FirePro W2100 (just updated to most current drivers)

 

currently there are no 3rd party-products installed. There have been RedGiant, but i uninstalled it,because i thought, that might be the problem. But: Same effect without rg, too

 

Any ideas?

 

Thanks

 

uli

Most Valuable Participant
Correct answer by Mylenium | Most Valuable Participant

You may need to spend some time digging into your graphics driver's settings. Otherwise simply disable hardware-acceleration in AE in teh respective places such as the preferences, preview settings, comp viewer settings.

 

Mylenium

Topics

Error or problem, Freeze or hang

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After Effects freezes

Community Beginner ,
Jul 10, 2020

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Hi,

i word with AE on the machine for several generations of AE.

After the update to AE2020 it starts, but e.g. after creating a text layer and typing 2nd character, AE freezes. 

to be exact: Not the whole AE freezes, but the preview-area becomes white and empty.

 

Config:

Win10 (current)

FirePro W2100 (just updated to most current drivers)

 

currently there are no 3rd party-products installed. There have been RedGiant, but i uninstalled it,because i thought, that might be the problem. But: Same effect without rg, too

 

Any ideas?

 

Thanks

 

uli

Most Valuable Participant
Correct answer by Mylenium | Most Valuable Participant

You may need to spend some time digging into your graphics driver's settings. Otherwise simply disable hardware-acceleration in AE in teh respective places such as the preferences, preview settings, comp viewer settings.

 

Mylenium

Topics

Error or problem, Freeze or hang

Views

40

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jul 11, 2020

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You may need to spend some time digging into your graphics driver's settings. Otherwise simply disable hardware-acceleration in AE in teh respective places such as the preferences, preview settings, comp viewer settings.

 

Mylenium

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ulibb LATEST
Community Beginner ,
Jul 11, 2020

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Thanks.

I cleared the perferences (SHift-Alt-Ctrl) and now it works again.

Fine!

 

uli

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