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After effects is not opening

New Here ,
May 28, 2020

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it was opening when i first installed it, then, when i tried opening the app again, instead of 'checking...' or something like that, there is just a bunch of question marks like '?????????', then a message that says ' can't continueAfter Effects. an unexpected glitch happened while opening the app' pops up. i dont know what to do, i have my deadlines coming up. i tried to uninstall and install it back several times, i tried restarting my computer, nothing of this is working. what do i do? please see screenshots...

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After effects is not opening

New Here ,
May 28, 2020

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it was opening when i first installed it, then, when i tried opening the app again, instead of 'checking...' or something like that, there is just a bunch of question marks like '?????????', then a message that says ' can't continueAfter Effects. an unexpected glitch happened while opening the app' pops up. i dont know what to do, i have my deadlines coming up. i tried to uninstall and install it back several times, i tried restarting my computer, nothing of this is working. what do i do? please see screenshots...

TOPICS
Activation, Installation, New user

Views

237

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 28, 2020 0
Adobe Employee ,
Jun 01, 2020

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Hi aidana_kairatova,

 

Welcome to the Community and sorry for your issue.

Have you installed a new program or font recently? Try validating and removing the faulty using Font Book. Here's how: https://www.lifewire.com/how-to-validate-fonts-with-font-book-2260821

Let us know if it helps.

 

Thanks,

Nishu

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