After Effects is not working

New Here ,
Oct 09, 2020

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Erro message : After Effects operation cannot continue. Unable to load Common Extensible Platfrom (CEP) product family. You may need to reinstall.

 

I'm using a Mac. After Effects will not be executed. When I run, an erro message appears and a crash report appears. I've deleted the After Effects and re-installed it, but it dosent;t work. Help me please.....

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Adobe Community Professional ,
Jan 28, 2021

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Did you also try a reset of After Effects preferences?

 

Press Command+Option+Shift (Mac OS) while the application is starting.
A dialog box launches asking you if you want to delete your preferences file. Click OK.

 

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