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After Effects keeps crashing and giving these error messages after trying to open.

New Here ,
Oct 21, 2020

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Not sure what is happening. We tried to redownload but it is still occuring. Any ideas what is going on?

 

Screen Shot 2020-10-21 at 3.23.06 PM.pngScreen Shot 2020-10-21 at 3.23.15 PM.pngScreen Shot 2020-10-21 at 3.23.20 PM.png

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Crash, Error or problem, Performance

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After Effects keeps crashing and giving these error messages after trying to open.

New Here ,
Oct 21, 2020

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Not sure what is happening. We tried to redownload but it is still occuring. Any ideas what is going on?

 

Screen Shot 2020-10-21 at 3.23.06 PM.pngScreen Shot 2020-10-21 at 3.23.15 PM.pngScreen Shot 2020-10-21 at 3.23.20 PM.png

TOPICS
Crash, Error or problem, Performance

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21

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Oct 21, 2020 0
Adobe Employee ,
Oct 22, 2020

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Hi Halie Parkinson,

 

Sorry for your issue.
Please follow the steps given in this article to fix the problem: https://community.adobe.com/t5/after-effects/faq-how-to-solve-after-effects-v-17-5-crash-at-launch/m...


Here is what's going on:

The latest release of Camera Raw is not compatible with macOS 10.13 and After Effects fails to initialize the Camera Raw plugin resulting in a crash. Until we fix this, you have to downgrade the version of Camera Raw.

 

Hope this helps.

Rameez

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