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I haven't ever had this problem until today. I can work on my project for about 5 mins and then everything freezes and i have to manually power down my computer. I can be doing anything, from choosing a font to selecting a vector point to searching for an effect.
I have:
MacOS Mojave 10.14.6
iMac (Retina 4K, 21.5-inch, 2017)
Processor 3.4 GHz Intel Core i5
Memory 8 GB 2400 MHz DDR4
Graphics Radeon Pro 560 4 GB
using 500gb of the 1tb drive
and am using
after effects cc 2020
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I haven't ever had this problem until today. I can work on my project for about 5 mins and then everything freezes and i have to manually power down my computer. I can be doing anything, from choosing a font to selecting a vector point to searching for an effect.
I have:
MacOS Mojave 10.14.6
iMac (Retina 4K, 21.5-inch, 2017)
Processor 3.4 GHz Intel Core i5
Memory 8 GB 2400 MHz DDR4
Graphics Radeon Pro 560 4 GB
using 500gb of the 1tb drive
and am using
after effects cc 2020
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Sorry for your issue. I see that you're having trouble with Afte Effects.
Could you check if it's happening with a particular project or all of them? Do you see any error message? Also, are you able to create a new project and work?
Let us know, we're here to help.
Thanks,
Nishu
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it's happening with two different compositions in the same project, but haven't opened any other projects.
no error message, just spinning rainbow wheel forever or just frozon, nothing moves
yes i can create a new project and work
thank you for your response
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Thanks for the details. It sounds like an issue with this particular project. Try importing this project into a new one and see if it works any better.
Let us know how it goes.
Thanks,
Nishu