After Effects / Media Encoder not using AMD GPU

[Norava]

Finding that when I try to render a H.264 MP4 or a WebM file and export to Media encoder that I'm seeing HUGE spikes in CPU by After Effects but no utilization on my GPU. I have the encoder in AE and AME set to Mercury Playback Enginer GPU Acceleration (OpenCL) but it's still rendering on CPU (Which while the Ryzen series are great at handling multitasking it still means a 1 minute render can take an eta of 1-8 HOURS versus what used to be minutes.)

I know this worked before because I'm re rendering a project from a few months back that took a bit but not nearly this long!

Thoughts?

[Mylenium]

You have not provided any wexact system info, so we honestly can't know. The usual applies: Update your graphics drivers, check the hardware acceleration settings everywhere.

Mylenium

[Norava]

Fair:
CPU: AMD Ryzen 7 3700X @ 3707 MHz
Motherboard: ASUS ROG CROSSHAIR VII HERO (WI-FI)
Memory: 32GB Corsair CMW64GX4M4C3000C15
Graphics: XFX RX 5700 XT, 8192 MB GDDR6 SDRAM
System Drive: Sabrent, 1TB, NVMe
Data Drive: WD Blue 4TB @ 5400 RPM
OS: Microsoft Windows 10 Enterprise 1909, latest patch

All Drivers currently up to whatever their most recent revision is as of about 1 week ago

BIOS is up to it's latest version

Recently turned off Hardware Acceleration on Discord and my browsers testing something else about 1 week back as well

[defaultbuvt7z2v2u4e]

Did you find any solution to this?

[brunop13255648]

Having the same problem, looking for a solution.. 😞

CPU: AMD Ryzen 5 5600X

Mobo: ASUS TUF GAMING X570-PLUS_BR (Bios 3001)

GPU: MSI RX 5700 XT Gaming X

RAM: 2x8gb G.Skill 3200 CL16

SSD: Samsung 860 EVO 500GB

Windows 10 Professional (x64) Build 19042.685 (20H2)

[Ourk]

From experience with this and other software that can make use of hardware acceleration only AMD GPUs are never supported.

NVIDIA, Apple and Intel are the only 3 listed in Adobe's help section:

GPU and GPU Driver Requirements for Premiere Pro