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After Effects playhead not working properly

Explorer ,
Jun 25, 2020

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Hello!

 

I've been having a reoccurring issue with After Effects and the playhead. When I hit the spacebar to preview my comp, the Composition Window previews the composition just fine, but the playhead doesn't move and I don't get the red current time indicator while the preview is playing. Then, when I pause playback, the blue playhead does not update, and spacebar does not work for previewing my comp until I manually click and drag the playhead around in the timeline.

 

Resetting After Effects temporarily fixes the problem, but the issue shows back up after working in the project for a short time.

 

I had this problem in 17.1.0, and it persists in 17.1.1

 

My specs:

OS: Windows 10

Processor: Intel Core i7-8700K CPU @ 3.70 GHz

Installed RAM: 64GB

Graphics: NVIDIA GeForce GTX 1080 Ti

 

After Effects Version: 17.1.1

 

I attached a video of my screen when the problem occurs, and I will also attach a dropbox link to my After Effects project. Any help on this is greatly appreciated.

 

 

AE Project: https://www.dropbox.com/s/fj0dmnezt5fzn9w/Text%2005-08.aep?dl=0

 

TOPICS
Error or problem, Freeze or hang, Preview

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After Effects playhead not working properly

Explorer ,
Jun 25, 2020

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Hello!

 

I've been having a reoccurring issue with After Effects and the playhead. When I hit the spacebar to preview my comp, the Composition Window previews the composition just fine, but the playhead doesn't move and I don't get the red current time indicator while the preview is playing. Then, when I pause playback, the blue playhead does not update, and spacebar does not work for previewing my comp until I manually click and drag the playhead around in the timeline.

 

Resetting After Effects temporarily fixes the problem, but the issue shows back up after working in the project for a short time.

 

I had this problem in 17.1.0, and it persists in 17.1.1

 

My specs:

OS: Windows 10

Processor: Intel Core i7-8700K CPU @ 3.70 GHz

Installed RAM: 64GB

Graphics: NVIDIA GeForce GTX 1080 Ti

 

After Effects Version: 17.1.1

 

I attached a video of my screen when the problem occurs, and I will also attach a dropbox link to my After Effects project. Any help on this is greatly appreciated.

 

 

AE Project: https://www.dropbox.com/s/fj0dmnezt5fzn9w/Text%2005-08.aep?dl=0

 

TOPICS
Error or problem, Freeze or hang, Preview

Views

71

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Jun 25, 2020 0
Explorer ,
Jun 25, 2020

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Solved my own problem - reinstalling After Effects fixed everything.

 

Edit - Problem persists, but only after opening this After Effects file again. Anecdotely, it seems to be a problem with this file. Not sure how to fix.

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Jun 25, 2020 0
rm_snh LATEST
New Here ,
Aug 18, 2020

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I've been encountering this a lot - it mainly seems to be happening when a project is either opened on a different device or, most recently, after transferring it to a different drive on the same device.

 

Two examples:

1) A collegue sometimes sends me projects and the issue is present for myself but NOT for them.

2) I have a project which was working fine - I've just transferred it to a different drive and the issue is present.

 

Tried everything suggested that I can find on the community but no dice.

ALTHOUGH - I've reinstalled AE and it did seem to fix it. If it's persisting then it's definitely a bug.

 

@imcaleb did you happen to find the cause of this? I've got simiar specs to yourself.

Thanks

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Aug 18, 2020 0