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After Effects Transform Dropdown not working

New Here ,
May 01, 2020

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Hoping that anyone can help me.

I am attempting to animate on After Effects and after converting my Ai File into a shape layer I am unable to expand the transform menu or add any animations on the add button (i can click them once but then I can't). Desperately hope someone can help my deadline is soon!

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After Effects Transform Dropdown not working

New Here ,
May 01, 2020

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Hoping that anyone can help me.

I am attempting to animate on After Effects and after converting my Ai File into a shape layer I am unable to expand the transform menu or add any animations on the add button (i can click them once but then I can't). Desperately hope someone can help my deadline is soon!

Topics

Error or problem, FAQ, User interface or workspaces

Views

234

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 01, 2020

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Hi there,

 

Thanks for reaching out. I see that you are not able to expand the shape layer properties. 

Is it happening to the shape layer that's not generated from a Illustrator layer? What if you import your Illustrator file in a new project and try to do that same? Also, what is the exact version of After Effects are you using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...

In the meantime, try resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

 

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
May 06, 2020

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Try to close and reopen AE. It worked for me with the sam problem 😉

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