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after effects update won't show on creative colud

New Here ,
Oct 25, 2020

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hello
i use licensed version of creative cloud

and the after effects update 17.1 wont show.

tried to manually check for update and still nothing.
my after effects version is 17.0.4
any one knows how I can update it to 17.1?

 

Screen Shot 2020-10-25 at 14.19.18.png 

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after effects update won't show on creative colud

New Here ,
Oct 25, 2020

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hello
i use licensed version of creative cloud

and the after effects update 17.1 wont show.

tried to manually check for update and still nothing.
my after effects version is 17.0.4
any one knows how I can update it to 17.1?

 

Screen Shot 2020-10-25 at 14.19.18.png 

TOPICS
Error or problem

Views

42

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 25, 2020 0
Adobe Employee ,
Oct 27, 2020

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Hi Yura0101,

 

Can you go to Help > Check for Updates in the CC desktop app and then see if the update becomes available?

Thanks,

Rameez

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Oct 27, 2020 0
New Here ,
Oct 27, 2020

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I tried this before i posted the problem.. 

Tried it now again and nothing... 

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Oct 27, 2020 0
Adobe Employee ,
Oct 27, 2020

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Is this your work computer? If so, the updates can be managed by your IT department.

If this isn't your work computer, what kind of subscription do you have - individual or team?

 

-Rameez

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Oct 27, 2020 0