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After Effects warning: The directory C:\Users\...could not be created. Please check the parent directory protection or permission rights."

Explorer ,
Feb 24, 2016 Feb 24, 2016

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After Effects warning: The directory C:\Users\...could not be created.  Please check the parent directory protection or permission rights."  Other programs have loaded and work properly.  Any ideas or fixes?

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Community Expert ,
Feb 24, 2016 Feb 24, 2016

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Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

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Explorer ,
Feb 25, 2016 Feb 25, 2016

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Sadly this was not the answer.  I can't seem to get the program to form the proper pathway.  After the above error message the next screen I get is "After Effects can't continue:  The Common Extensibility Platform (CEP) suite couldn't be loaded.  You many need to reinstall."  I have done this several times with no luck.  I really wish error messages would come with a "How to fix error" link!  lol  Most of us have no idea what these messages mean!!

I need this program to fix "spillover" from a green screen.  Do you know of another way to do this?  If so I just won't use this program....

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New Here ,
Jun 10, 2016 Jun 10, 2016

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Having the same "The Common Extensibility Platform (CEP) suite couldn't be loaded." message comes up after updating to CC2015 13.72. Using a mac here. Was there any fix for this?

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New Here ,
Jul 20, 2018 Jul 20, 2018

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After Effects warning: The directory '/Users/delip/Library/Preferences/Adobe/After Effects/15.1/OriginalUserWorkspaces' could not be created. Please check the parent directory protection or permission rights.

PLEASE tell me what i do

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Community Beginner ,
May 06, 2019 May 06, 2019

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Navigate in FINDER to the folder it is trying to create. delete folder "16.1". Create a new folder called, "16.1". Open that folder and create a folder inside it called, "OriginalUserWorkspaces". Try and reopen AfterEffects, and it should now have all the permissions it needs to complete the process.

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New Here ,
Aug 01, 2019 Aug 01, 2019

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Patrickg10330935's solution doesn't work

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LEGEND ,
Aug 02, 2019 Aug 02, 2019

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Try providing Full permission to Adobe folder. Make sure that the current logged in user account is listed and has read and write acces.

Also after changing the permission , make sure to select the option " Apply to enclosed items"

Image result for mac permissions apply to enclosed items

Location :

~/Library/Application Support/Adobe.

Note:

Let me know , if you are using Windows machine .

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New Here ,
Mar 24, 2020 Mar 24, 2020

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I am having this same probelm i am just trying to export my work. Im using a pc operating in windows 10, using after effects 2019 

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New Here ,
Jan 18, 2022 Jan 18, 2022

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Hi, I think I'm having the same problem.

Whenever I try to open the app it says "after effects warning: the directory 'E:' could not be created. please check the parent directory protection or permission rights.

The most absurd thing is that I don't get why or where After Effects would even try to create a folder called as my HDD (I have it installed on my SSD) 

Tried to run as an administrator several time and gave permission to a bunch of folders but it still won't work.

 

4768da0a-45c6-4079-a5db-d9e7ec8e9c08.png

 

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New Here ,
Jul 13, 2023 Jul 13, 2023

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Is there any solution for this issue guys? I have the same issue but not found proper solution in this chat.

Miroslav5FD3_0-1689264944961.png

 

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