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After Effects Warning Unknown Exception?

Community Beginner ,
Jul 14, 2011

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Looking for help! When I open AE I keep getting an error message that says "After Effects Warning: Unknow Exception". I have tried trashing the preferences, uninstall and reinstall. Any ideas? Thanks

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After Effects Warning Unknown Exception?

Community Beginner ,
Jul 14, 2011

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Looking for help! When I open AE I keep getting an error message that says "After Effects Warning: Unknow Exception". I have tried trashing the preferences, uninstall and reinstall. Any ideas? Thanks

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Jul 14, 2011 1
Jul 14, 2011

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We need to know a lot more if we're going to help you.

What version of After Effects? Have you installed the recent updates ( https://bitly.com/lsrkmJ )? What operating system? Has this ever worked before? What other software are you running? Do you have any third-party effects or codecs installed? Tell us about your computer hardware.

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Jul 14, 2011 0
Community Beginner ,
Jul 14, 2011

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I just recently purchased the CS 5.5 production premium. I have done the most recent AE 5.1 update. I am running 09 Mac Pro, with Snow Leopard 10.6.8. I do not have any third party effects or codecs. This error has been popping up since the first time I opened AE 5.5.. Hopefully this will help.. Thanks

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Jul 14, 2011 1
Jul 15, 2011

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Delete the entire preferences folder and then restart After Effects.

The preferences folder can be found here:

<drive>/Users/<username>/Library/Preferences/Adobe/After Effects/

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Jul 15, 2011 0
Community Beginner ,
Jul 17, 2011

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Deleting the preference file did not work.

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Jul 17, 2011 0
Jul 17, 2011

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You should contact Adobe Technical Support:

http://www.adobe.com/support/contact

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Jul 17, 2011 0
New Here ,
Nov 15, 2011

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Hi, I am having the same problem with my recently purchased Adobe Creative Suite Production Premium Education Edition.

When i launch After Effects, i get the "After Effects Warning: Unknow Exception" message, i click OK, and the program launches sucessfuly.

But that error is realy annoying for i dont know what is causing it and when will it disturb my workflow.

Did anyone find a solution to this problem?

Thanks

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Nov 15, 2011 0
Community Beginner ,
Mar 07, 2012

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I got the same problem. Ther answer was to re install i did same problem There tech support is like talking to a wall.

I think the error Has to do with their darn Flexnet copy protection. Messed up by other apps using older versions.

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Mar 07, 2012 1
New Here ,
Jul 09, 2019

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Did you get a solution for this issue?

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Jul 09, 2019 0