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After effects won’t open file

New Here ,
Mar 26, 2020

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I've been trying to open a file for the past hour. The time keeps going up and up. I'm trying to access files on an external drive, which I've had no problem accessing all morning. Now it's stuck at opening 27%

 

What do I do?

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Freeze or hang

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After effects won’t open file

New Here ,
Mar 26, 2020

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I've been trying to open a file for the past hour. The time keeps going up and up. I'm trying to access files on an external drive, which I've had no problem accessing all morning. Now it's stuck at opening 27%

 

What do I do?

TOPICS
Freeze or hang

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 26, 2020 0
Adobe Employee ,
Mar 27, 2020

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Hi there,

 

Welcome to the community and sorry for your issue.

Are you having this issue with multiple projects? Would you mind trying to open the project from a local location like your desktop? If that doesn't help, try importing your project into a new project?

Let us know how it goes.

 

Thanks,

Nishu

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