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After Effects won´t start / error (23::46)

New Here ,
Apr 12, 2020

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Hello guys,

i would appreciate some help.

Two days ago I downloaded the Adobe Cloud and dowloaded several apps aswell as After Effects.

After Effects is the only app that won´t load or start , I just get an error notification and the app shuts down.

I already downloaded older versions of After Effects but I always have the same problem.

Does anyone have a clue or can send me some guidelines?

Thanks a lot!

Cheers!

IMG_20200411_230818.jpg

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Creative Cloud

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After Effects won´t start / error (23::46)

New Here ,
Apr 12, 2020

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Hello guys,

i would appreciate some help.

Two days ago I downloaded the Adobe Cloud and dowloaded several apps aswell as After Effects.

After Effects is the only app that won´t load or start , I just get an error notification and the app shuts down.

I already downloaded older versions of After Effects but I always have the same problem.

Does anyone have a clue or can send me some guidelines?

Thanks a lot!

Cheers!

IMG_20200411_230818.jpg

Topics

Creative Cloud

Views

230

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 12, 2020

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See correct answer below.

https://community.adobe.com/t5/after-effects/ae-error-could-not-convert-unicode-characters-23-46/td-...

 

I'm moving this to the After Effects forum.

 

()__()
(='.'=)
(")_(")

 

Nancy O'Shea, ACP
Alt-Web.com

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New Here ,
Apr 20, 2020

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thank you, I figured it out, works now!

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Adobe Employee ,
Apr 21, 2020

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Hi there,

Glad to know that you worked it out.

Would you like to share how did you solve the problem? Did you follow the steps mentioned in the Community post suggested by @Nancy_OShea.

 

Thanks,

Nishu

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