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After Effects won't start, stuck on "Cleaning Up"

New Here ,
Oct 30, 2020

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I was using AE just fine yesterday, turned off my computer last night and there was a cumulative Windows update. Booted today and I cannot get AE to load. 2020 or 2019, tried clearing the prefs, updating AE, reinstalling and even system restore to before the update last night. It keeps hanging on the "Cleaning Up" part when it loads, sometimes it hangs on cleaning up "Anywhere" sometimes "AEDynamicLinkServer".

 

Need some help ASAP...

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Freeze or hang

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After Effects won't start, stuck on "Cleaning Up"

New Here ,
Oct 30, 2020

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I was using AE just fine yesterday, turned off my computer last night and there was a cumulative Windows update. Booted today and I cannot get AE to load. 2020 or 2019, tried clearing the prefs, updating AE, reinstalling and even system restore to before the update last night. It keeps hanging on the "Cleaning Up" part when it loads, sometimes it hangs on cleaning up "Anywhere" sometimes "AEDynamicLinkServer".

 

Need some help ASAP...

TOPICS
Freeze or hang

Views

63

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 30, 2020 0
Most Valuable Participant ,
Oct 31, 2020

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Check your event logs, security center and networking configuration. Something appears to be blocked somewhere.

 

Mylenium

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Oct 31, 2020 0
Community Beginner ,
Nov 17, 2020

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same issue

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Nov 17, 2020 0