Highlighted

After Effects

New Here ,
May 09, 2020

Copy link to clipboard

Copied

I wonder why I can't open After Effects?

This error appears!!!!

 

C43EAA29-8F5E-4215-98BB-2CBB743ED684.JPG

 

 

A73B5E7F-8DD0-4BA5-806F-7F1CF496DAFC.JPG

  

 

 

Topics

Error or problem

Views

278

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

After Effects

New Here ,
May 09, 2020

Copy link to clipboard

Copied

I wonder why I can't open After Effects?

This error appears!!!!

 

C43EAA29-8F5E-4215-98BB-2CBB743ED684.JPG

 

 

A73B5E7F-8DD0-4BA5-806F-7F1CF496DAFC.JPG

  

 

 

Topics

Error or problem

Views

279

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
May 09, 2020

Copy link to clipboard

Copied

Without any system information we can't really tell you anything. For all intents and purposes "Unknown" means what it says and without a bit of context even we can't guess.

 

Mylenium

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
May 14, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry for the crash issue with After Effects. As Mylenium mentioned, we'd need more information to troubleshoot this issue properly.

  1. What are your system specifications (CPU, GPU, RAM, OS)?
  2. Were you able to launch After Effects before? Have you made any changes to your system recently like install a new program or a font?
  3. What's the exact version of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...

Try validating and removing the faulty fonts using Font Book: https://support.apple.com/en-in/guide/font-book/fntbk1000/mac

Let us know how it goes.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...