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All .aep files missing

New Here ,
Jun 24, 2019

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It seems that since the June 2019 update all of my project files have disappeared.

They were saved inside the "footage" folder where the AE tutorial project is originally saved. I had previously removed all files related to the tutorial but I can see that they have been added back on the 18th June, which the same date that I can see all AE related folders having been updated. I haven't been working on these projects for a week so I only noticed that all .aep files were missing today. There are no autosaves either. And none of these project files or autosave files can be found in any other location on the computer. I've tried reverting back to the previous version of After Effects but that did noting.

My computer is running on Mac OS Mojave 10.14.4

If anyone can help that would be amazing. I've been on the adobe chat for an hour but it's not going anywhere.

Please please help if you can! !

Adobe Community Professional
Correct answer by Andrew_Yoole | Adobe Community Professional

Are you saying that you saved all your projects inside the standard AE tutorial folder (see below)?

Screen Shot 2019-06-24 at 10.41.27 pm.png

I suspect you are out of luck.  It makes perfect sense that upgrading AE probably completely replaced this folder with new tutorials relevant to the new version.

If you have a Time Machine backup you should be able to step back in time to retrieve the project files you need.

Either way, consider this a hard lesson learned:  store your project files carefully in a safe user-defined location, not in a folder that is created and governed by a software installer.

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All .aep files missing

New Here ,
Jun 24, 2019

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It seems that since the June 2019 update all of my project files have disappeared.

They were saved inside the "footage" folder where the AE tutorial project is originally saved. I had previously removed all files related to the tutorial but I can see that they have been added back on the 18th June, which the same date that I can see all AE related folders having been updated. I haven't been working on these projects for a week so I only noticed that all .aep files were missing today. There are no autosaves either. And none of these project files or autosave files can be found in any other location on the computer. I've tried reverting back to the previous version of After Effects but that did noting.

My computer is running on Mac OS Mojave 10.14.4

If anyone can help that would be amazing. I've been on the adobe chat for an hour but it's not going anywhere.

Please please help if you can! !

Adobe Community Professional
Correct answer by Andrew_Yoole | Adobe Community Professional

Are you saying that you saved all your projects inside the standard AE tutorial folder (see below)?

Screen Shot 2019-06-24 at 10.41.27 pm.png

I suspect you are out of luck.  It makes perfect sense that upgrading AE probably completely replaced this folder with new tutorials relevant to the new version.

If you have a Time Machine backup you should be able to step back in time to retrieve the project files you need.

Either way, consider this a hard lesson learned:  store your project files carefully in a safe user-defined location, not in a folder that is created and governed by a software installer.

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Adobe Community Professional ,
Jun 24, 2019

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This is pretty strange. AE does NOT remove any .aep project files from folders even when installing and uninstalling.

These remain untouched and in the 1st place are not even in the folder structure of the main AE program

Perhaps you accidentally deleted these without realising it?

Where were these files stored? Can you explain a little more?

Mo

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Adobe Community Professional ,
Jun 24, 2019

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The update should not have any effect on .aep files unless you stored files inside the previous version of After Effects folder in your Applications folder and you chose to delete the previous versions, but even that is highly unlikely. There is nothing in the installer that would look for project files in other directories and delete them.

There is a possibility that you have hidden extensions in the finder or moved or deleted the files accidentally then emptied your trash. It takes two operations to delete a file in OSX.

Have you searched for the file names without the extension? Have you saved a new project (AEP) file and checked the info on that file to make sure that AEP files are still associated with After Effects?

From the description of your workflow, it sounds like you removed all files related to the tutorial so it makes sense that you deleted the files, then somehow reinstalled the footage files. We have no idea where the footage file was located or where it is now.

You need to set up a lot better file management system. Project files should not reside in footage folders, footage cannot be renamed or moved to different folders without causing problems. Auto Save file locations should be specified. I am positive this is just a case of user error and poor file management.

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Adobe Community Professional ,
Jun 24, 2019

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Are you saying that you saved all your projects inside the standard AE tutorial folder (see below)?

Screen Shot 2019-06-24 at 10.41.27 pm.png

I suspect you are out of luck.  It makes perfect sense that upgrading AE probably completely replaced this folder with new tutorials relevant to the new version.

If you have a Time Machine backup you should be able to step back in time to retrieve the project files you need.

Either way, consider this a hard lesson learned:  store your project files carefully in a safe user-defined location, not in a folder that is created and governed by a software installer.

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New Here ,
Jun 24, 2019

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Yes I suspect that this what happened. I never realised there was a possibility of this entire folder being replaced by the software installer. It showed up as a default location, that's why everything was saved there.

So you think there is no way to recover the files?

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Adobe Community Professional ,
Jun 24, 2019

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Do you have a Time Machine drive on your system?  You can almost certainly retrieve them if you do.

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New Here ,
Jun 24, 2019

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Yes I do. Not all of them are in the latest backup but at least a few

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Adobe Community Professional ,
Jun 24, 2019

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Ah this makes sense now The files were in the Learn Panel folder which when updating gets replaced.

Next time please move this to another location to create a copy

Mo

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New Here ,
Jun 22, 2020

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This just happened to me too, lost all my AE files after updating. Looks like AE replaced the entire folder, unfortunately I didn't have a backup and they are not moved over to the trash folder. 

 

I had first used the Learn Panel folder and AE from that point used this as the default for all new projects.

 

 

 

 

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