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Apple QuickTime cannot Play .mov

New Here ,
Sep 13, 2020

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Hello everybody, I made my first composition on AE. when I extracted it and converted it to a .mov my QuickTime said that there are files that cannot be read. When I extracted the file as h264 (mp4) it was almost nice, but the pictures were not there anymore. Just some crazy color. Is there anybody who could help me? Thanks a lot. 

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Apple QuickTime cannot Play .mov

New Here ,
Sep 13, 2020

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Hello everybody, I made my first composition on AE. when I extracted it and converted it to a .mov my QuickTime said that there are files that cannot be read. When I extracted the file as h264 (mp4) it was almost nice, but the pictures were not there anymore. Just some crazy color. Is there anybody who could help me? Thanks a lot. 

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Error or problem

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24

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Sep 13, 2020 0
Adobe Community Professional ,
Sep 13, 2020

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Which do you use, Mac or Windows? If you use Windows system, would you try to add this below?

 

https://support.apple.com/kb/dl2033?locale=en_US

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Sep 13, 2020 0
Adobe Community Professional ,
Sep 13, 2020

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Ok but, what codec? Animation codec? Try with DNxHR/DNxHD, or Apple ProRes, or CineForm. Show us your video with H.264 or tell us more detailed info. 

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