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black screen in after effects

New Here ,
Jul 22, 2020

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i have a proplem with boa plugin - its plugin for bend the image on the path -

when i use it i have black screen and always i need to re ram preview 

i use mercury gpu cuda

and try use software only and its same proplem

in the screen shot some layer with boa are blinking and the other dosent show 

i have 8 gb memory of gpu gtx 1080

and 32 gb of ram

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Crash, Error or problem, Freeze or hang, Performance, Preview

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black screen in after effects

New Here ,
Jul 22, 2020

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i have a proplem with boa plugin - its plugin for bend the image on the path -

when i use it i have black screen and always i need to re ram preview 

i use mercury gpu cuda

and try use software only and its same proplem

in the screen shot some layer with boa are blinking and the other dosent show 

i have 8 gb memory of gpu gtx 1080

and 32 gb of ram

TOPICS
Crash, Error or problem, Freeze or hang, Performance, Preview

Views

47

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 22, 2020 0
Adobe Employee ,
Jul 22, 2020

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Hi ammarsy,

 

Sorry to hear that.

What's the exact version of After Effects you're using? I'd recommend you making sure that the plug-in is compatible with the version of After Effects you're using.

Let us know how it goes.

 

Thanks,

Nishu

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Jul 22, 2020 1
ammarsy LATEST
New Here ,
Jul 23, 2020

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i was used 2019 and updated to 2020 recently and both of them same proplem 

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Jul 23, 2020 0