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New Here ,
Jul 31, 2020

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So, whenever I click any of my project files, the compostion is their but when I press the preview button it glicthes and it becomes blank. So, I tried to see if it was only that project file that was glitching, so I went home and clicked new peoject and it just loads about 30 mins and then it crashes. Its been like this for the past 3 days.

Screen Shot 2020-07-31 at 7.57.06 PM.png

  

 

 

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blank composition

New Here ,
Jul 31, 2020

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So, whenever I click any of my project files, the compostion is their but when I press the preview button it glicthes and it becomes blank. So, I tried to see if it was only that project file that was glitching, so I went home and clicked new peoject and it just loads about 30 mins and then it crashes. Its been like this for the past 3 days.

Screen Shot 2020-07-31 at 7.57.06 PM.png

  

 

 

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Error or problem, How to

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55

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Jul 31, 2020 0
Most Valuable Participant ,
Aug 01, 2020

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The usual applies: Check your hardware acceleration settings, update your system's graphics driver. Revert to software-only modes in a pinch if you can't get it to work otherwise.

 

Mylenium

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Aug 01, 2020 0
Adobe Community Professional ,
Aug 01, 2020

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Try resetting Ae's preferences to see if it works.

 

 

 

 

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Aug 01, 2020 0
New Here ,
Aug 01, 2020

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I tried this and it worked for like 2 mins and then it started glitching again 

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Aug 01, 2020 0
Adobe Community Professional ,
Aug 02, 2020

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I think is GPU issue. Did you tried Milenium's suggestions?

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Aug 02, 2020 0
New Here ,
Aug 02, 2020

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Yes

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Aug 02, 2020 0
Adobe Employee ,
Aug 05, 2020

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Hi doajmani,

 

Sorry for your issue. We'll try our best to help you out.

Would you mind sharing your system specifications (CPU, GPU, RAM, OS)?

Please try the following: Go to Edit > Preferences > Display > and uncheck Hardware Accelerated Composition, Layer, and Footage Panels.

Let us know how it goes.

 

Thanks,

Nishu

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Aug 05, 2020 0