Highlighted

Can't open AE file, hangs and then need to force quit

New Here ,
Sep 25, 2020

Copy link to clipboard

Copied

Hi, I keep trying to open an after effects project that worked fine yesterday, but it just freezes and needs to be force quit when I try to open it. I've also tried importing the project into a new after effects project, importing the project into premiere, anything really. I've attached logs of what happens when I just try to open the file in after effects below, thanks for any help you can provide:

TOPICS
Crash, Error or problem, Freeze or hang, Import and export

Views

74

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Can't open AE file, hangs and then need to force quit

New Here ,
Sep 25, 2020

Copy link to clipboard

Copied

Hi, I keep trying to open an after effects project that worked fine yesterday, but it just freezes and needs to be force quit when I try to open it. I've also tried importing the project into a new after effects project, importing the project into premiere, anything really. I've attached logs of what happens when I just try to open the file in after effects below, thanks for any help you can provide:

TOPICS
Crash, Error or problem, Freeze or hang, Import and export

Views

75

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 25, 2020 0
Most Valuable Participant ,
Sep 25, 2020

Copy link to clipboard

Copied

Not really useful without specific info about the project. Since the render core crashes, the usual steps apply: open the project with capslock enabled to suppress rendering, flush the caches, update the graphics driver and check the hardware acceleration, reinstall the whole program if need be.

 

Mylenium

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 25, 2020 0
New Here ,
Sep 25, 2020

Copy link to clipboard

Copied

Hi, I tried these things and it did not work. I do not have any plugins or third party tools installed. The only somewhat "complex" thing I'm doing in this file is movement animations for a solid color block and piece of text. On another file doing the same thing to a different video, it works fine. Could the file itself simply be corrupted?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 25, 2020 0
Most Valuable Participant ,
Sep 26, 2020

Copy link to clipboard

Copied

Anything is possible these days. AE is just a mess. You could inspect the file in a text editor/ hex editor and compare it to a working file and draw your conclusions. AE projects have very typical and recognizable structures. doesn't help you beyond nerding out, though. Since the project format is not documented publicly, there are no tools to fix damaged data or even fix a trivial keyframe...

 

Mylenium

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 26, 2020 0
Adobe Community Professional ,
Sep 26, 2020

Copy link to clipboard

Copied

Did you just try to reset Ae's preferences?

 

Here is how you can reset the preferences:

Press Alt (Windows) or Option (Mac OS) while launching After Effects. You can release the Alt orOption key when the splash screen appears.

To reset preferences and plug-in cache at the same time, hold down Control-Shift-Alt (Windows) or Command-Shift-Option (Mac OS) while the application is starting. Release the keys when the splash screen appears.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 26, 2020 0