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Can't render compositions in AME since last update

New Here ,
May 13, 2020 May 13, 2020

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Hello everyone,

I apologize in advance if this has already been posted but I cound't find it.

I'm having some trouble with render in Media Encoder since the last updates, when I try to render an AE composition it just fails and the registry says "Can't read source file".

I've made some tests and I think it all boils down to one or more plugins I might use (render goes fine if I try with no effects/plugins applied), but I've checked and they are present in my

 \Program Files\Adobe\Common\Plug-ins\7.0\MediaCore 

folder. Any idea where else should I copy those, or other ways to fix this?

 

I've already tried uninstalling and reinstalling, first the plugins, then AME, then AE and finally the whole creative cloud suite (with the CC removal tool as well), didn't solve it.

Thanks in advance 

TOPICS
Dynamic link , Error or problem , Import and export

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Adobe Employee ,
May 14, 2020 May 14, 2020

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Hi there,

 

Sorry for your issue.

This issue has been reported and the product team is working on a fix. Check out the following article for more information: https://community.adobe.com/t5/after-effects/unable-to-render-export-after-effects-comps-through-med...

Let us know if there are any other questions.

 

Thanks,

Nishu

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