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Cant open after effects !!!!!

New Here ,
Nov 11, 2020

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So i downloaded the Plugin Sapphire and then i wanted t open After Effects but it doesnt worked, so i deleated the Plugin and tried to open After Effects again but then it says ;

Can't find Sapphire bundle in /Applications/GenArtsSapphireAE/config/sapphire-ae64.bundle: file does not exist.

Please reinstall Sapphire Plug-ins to fix this problem .

 

And i really dont know what to do now ! I uninstalled all of my Plings just to have the ones from After Effects on my Desktop. Please help me out !!!!

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Cant open after effects !!!!!

New Here ,
Nov 11, 2020

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So i downloaded the Plugin Sapphire and then i wanted t open After Effects but it doesnt worked, so i deleated the Plugin and tried to open After Effects again but then it says ;

Can't find Sapphire bundle in /Applications/GenArtsSapphireAE/config/sapphire-ae64.bundle: file does not exist.

Please reinstall Sapphire Plug-ins to fix this problem .

 

And i really dont know what to do now ! I uninstalled all of my Plings just to have the ones from After Effects on my Desktop. Please help me out !!!!

TOPICS
Crash, Error or problem

Views

46

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Nov 11, 2020 0
New Here ,
Nov 11, 2020

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And i also deleated After Effects for like 3 times now !! I´m so mad because of the plugins. I hope anyone can help. Cant find a tutorial on the internet so imma try here...

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 12, 2020

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You can reset the preferences:

 

Press Alt (Windows) or Option (Mac OS) while launching After Effects. You can release the Alt or Option key when the splash screen appears.

To reset preferences and plug-in cache at the same time, hold down Control-Shift-Alt (Windows) or Command-Shift-Option (Mac OS) while the application is starting. Release the keys when the splash screen appears.

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Nov 12, 2020 0
New Here ,
Nov 12, 2020

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didnt work for me, another ideas ?

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Nov 12, 2020 0
Adobe Community Professional ,
Nov 12, 2020

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If no works resetting Ae references, download de Creative Cloud Cleaner Tool to uninstall it, the reinstall from Creative Cloud Desktop App.

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Regards! 

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Nov 12, 2020 0
New Here ,
Nov 12, 2020

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i did everything you said but it just wont work ! you may have antoher idea to fix the problem ?

 

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Nov 12, 2020 0
Adobe Community Professional ,
Nov 12, 2020

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Uninstall Saphire, reboot, hold down Shift + Alt/Option + Ctrl/Cmnd when you click on the AE icon to open the app and wait for the option to delete your preferences, then turn on Caps Lock to prevent AE from trying to render anything when it opens. 

 

If that does not work the first step is to open the Creative Cloud app and roll back one build number for AE or one version. 

 

If none of that works let us know. Maybe there are a few other tricks you can try before resorting to using the Cleaner Tool. It would also help if we had the complete system and os specs. The problem may be something as simple as a funky display driver.

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Nov 12, 2020 0