Changing working color space crashes After Effects

[JSJacobs]

Hi all,

I've been pulling my hair out over the past three days with a color issue. I'm working with a client on a piece of motion graphics and they require hex-exact colors. I am matching the colors in After effects, but they report the colors coming out different then I send them the files.

I've read a bunch about color space, and it seems like I've identified the problem: I need to change my color space in After Effects, but I can't. Whenever I change my "working space" in color settings to anything other than "none", After Effects will consistently throw and error and crash the first time I try playing through the composition. I've tried different color spaces, and it all acts the same. The error says a different thing every time.

Is something wrong with my computer or monitor? I've had issues with color space before, and I think figuring out this issue could help enlighten me on what's going on.

[ToolfarmJP]

Would you also check the value of Gamma?

[JSJacobs]

I'm not sure what you mean - under "Assume working Gamma" in project settings, it says "2.4 (Rec709)" but it's greyed out.

[ToolfarmJP]

I guess you also need to check the setting of your monitor as well as your project setting. Are CGIs included in your project? In this case, the gamma is 1.0 and you would need to set it as a scene linear color space. Is the color space set as Rec709 with the original source all?