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I'm running the latest version of After Effects. I have never had a problem with collecting a project.
But I am now. Anyone else having this issue or have some advice in fixing the problem.
Without any info on the contents of your project, your system and so on nobody can tell you much. Start by generating a report and study it.
try to send a screenshot at least so we can understand the issue, anyway be sure you don't have a permission issue on you drive, so may your AE can't read or write on some HD