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Color Picker NOT working on Second Monitor

New Here ,
Sep 30, 2020

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I'm using the latest version of AE CC and the color picker works on my laptop screen but not on my secondary monitor. Please Help!

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Color Picker NOT working on Second Monitor

New Here ,
Sep 30, 2020

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I'm using the latest version of AE CC and the color picker works on my laptop screen but not on my secondary monitor. Please Help!

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Error or problem

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46

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Sep 30, 2020 0
Most Valuable Participant ,
Sep 30, 2020

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Impossible to say anything. You have not offered any system information or other technical details. that said, the simple truth of the matter most likely is that your laptop is underpowered and cannot handle hardware accelerated functions properly, so start by checking those settings.

 

Mylenium

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Sep 30, 2020 0
Adobe Employee ,
Oct 01, 2020

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Hi Mohamed5C1F,

 

Sorry for your issue.

I tried the same and the color picker seems to be working fine at my end. As Mylenium mentioned, we would need more information so that we can troubleshoot the issue properly. Would you mind sharing your system specifications (CPU, GPU, RAM, OS version) and the exact version of After Effects you're using?

We're here to help.

 

Thanks,
Nishu

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Oct 01, 2020 0