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Crashing on start up

Community Beginner ,
Jun 23, 2020 Jun 23, 2020

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Hello. This is my second post about this subject because I still am confused. Below is the screenshot I got of the crash but my situation is I get this screen when I open after-effects than in like 2 days its fine then it crashes again another day from that. I really need help finding the problem because I need to use after effects!

 

I also an windows 10.

 

 

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correct answers 1 Correct answer

Community Expert , Jun 24, 2020 Jun 24, 2020

The After Effects System Requirements for CC 2020 state that at least 16 GB of RAM is required. I'm surprised that you have any luck at all with AE. You are running out of resources and there may also be a lot of other problems with your system.

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Community Beginner ,
Jun 23, 2020 Jun 23, 2020

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argg.PNG

Details about my pc are above.

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Community Expert ,
Jun 24, 2020 Jun 24, 2020

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The After Effects System Requirements for CC 2020 state that at least 16 GB of RAM is required. I'm surprised that you have any luck at all with AE. You are running out of resources and there may also be a lot of other problems with your system.

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Community Beginner ,
Jun 24, 2020 Jun 24, 2020

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Hm very weird! It works perfectly when it's on and im using it but crashes while loading media core or whatever. 

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Community Beginner ,
Jun 24, 2020 Jun 24, 2020

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Does that mean I might not be able to use it at all? I really like the program and have been using it for a month or so.

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