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CUDA option gone in AE 2019 after installing AE 2020

Explorer ,
Nov 12, 2019

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I installed AE 2020 and removed AE 2019 witout realizing CUDA support in CC 2020 was gone. I reinstalled AE 2019 but now the CUDA option is gone from AE 2019 too. CUDA is still available in Pr 2019 and AME 2019, it's only gone in AE 2019. How do I get CUDA back? Do I need to uninsall AE 2020? Thanks!

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CUDA option gone in AE 2019 after installing AE 2020

Explorer ,
Nov 12, 2019

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I installed AE 2020 and removed AE 2019 witout realizing CUDA support in CC 2020 was gone. I reinstalled AE 2019 but now the CUDA option is gone from AE 2019 too. CUDA is still available in Pr 2019 and AME 2019, it's only gone in AE 2019. How do I get CUDA back? Do I need to uninsall AE 2020? Thanks!

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Nov 12, 2019 0
New Here ,
Nov 12, 2019

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Have you checked the list of raytracer_supported_cards.txt which is located at C:\Program Files\Adobe\Adobe After Effects 2020\Support Files? Is your video card in the list?

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Nov 12, 2019 0
Explorer ,
Nov 12, 2019

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I'm using a NVIDIA 1080Ti card with macOS High Sierra and current NVIDIA web drivers. CUDA works fine in CC 2019 and is still a render option in Premiere Pro 2019 and AME 2019. It's only gone from AE 2019 and was fine before I installed AE 2020. I'd like to get it back.

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Nov 12, 2019 1
Adobe Employee ,
Nov 13, 2019

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Hi David,

 

Thanks for reaching out. I am getting the CUDA on macOS related issues checked at my end.

 

  • Could you provide the make and model of your system?
  • Do you have AE 2020 and AE 2019 installed simultaneously?
  • Could you share a screenshot of what you see when you follow this path File > Project Settings > Video Rendering and Effects?

 

Looking forward to the response.

 

Thanks,

Shivangi

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Nov 13, 2019 0
Explorer ,
Nov 13, 2019

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Hi Shivangi,

 

Thanks for the reply. Re: your questions:

 

  • Could you provide the make and model of your system?

 

I use a custom stable vanilla Hackintosh built specifically for high end VR work. Here is the build description:

Intel Core i9 7940X processor

NIVIDIA 1080Ti GPU

128 GB RAM

macOS High Sierra 10.13.6 (17G4015)

NVIDIA GPU Web Driver Version: 387.10.10.10.40.113

CUDA Driver Version: 418.163

 

It's a stable vanilla build and runs all applications flawlessly.

 

  • Do you have AE 2020 and AE 2019 installed simultaneously?

 

Yes.  CUDA dissappeared from After Effects 2019 after reinstalling after installing After Effects 2020

 

  • Could you share a screenshot of what you see when you follow this path File > Project Settings > Video Rendering and Effects?

 

After Effects 2019 - No CUDA optionAfter Effects 2019 - No CUDA option

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After Effects 2019 - No CUDA option 

 

 

 

AME 2019 - CUDA availableAME 2019 - CUDA available

 

Adobe Media Encoder 2019 - CUDA option available as expected

 

As you can see, CUDA is available in Adobe Media Encoder 2019. It's also available in Premiere Pro 2019. It's only gone from After Effects.

 

Don't know if this matters but After Effects is the only 2019 version I had to reinstall after installing the 2020 version. With AME and Pr I didn't allow the 2020 intaller to delete the older versions.

 

Let me know if you need any more info. Thanks for your help!

 

best,

--David

 

 

 

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Nov 13, 2019 0
Adobe Employee ,
Nov 20, 2019

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Sorry for the delay in response, David! I'm checking for the support boundaries with Hackintosh. I'll update you shortly.

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Nov 20, 2019 1
Explorer ,
Nov 20, 2019

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Hi Shivangi,

 

Thanks for the reply. 

 

Please note this is a "Vanilla" Hackintosh build. This means that macOS on the boot volume is untouched and identical in every respect to macOS in a regular Mac. The problem with CUDA in AE 2019 only appeared after installing AE 2020.

 

Thanks,

--David

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Nov 20, 2019 0
Contributor ,
Nov 16, 2019

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I am recently having the same issue. Have you found a work around or solution?

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Nov 16, 2019 1
Explorer ,
Nov 16, 2019

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@CaliPVP - no, no solution or workaround yet.

 

@shivangi_gupta - any word on a fix? This is very frustrating. 

 

Thanks

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Nov 16, 2019 1
Contributor ,
Nov 16, 2019

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I reinstalled the last version, and I can see the CUDA option available to me in Ae, Pr & Midea Encoder.  Just not the latest version of all three. 

 

Is it possible that CUDA is no longer supported with Adobe on a Mac?

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Nov 16, 2019 1
Explorer ,
Nov 16, 2019

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CUDA is not supported on Mac in the 2020 versions but it is supported with 2019 applications. It used to work fine on my Mac in AE 2019 but after I installed 2020 it's gone. I want it back and I'm fine with removing the 2020 apps if needed.

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Nov 16, 2019 1
Adobe Employee ,
Nov 20, 2019

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Hi there,

 

We're sorry to hear that. Are you also using a Hackintosh system?

 

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Nov 20, 2019 0
Contributor ,
Nov 21, 2019

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I am not using a Hackintosh. Is CUDA only supported under a Hackintosh and Windows?

My macOS Info.png

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Nov 21, 2019 0
Explorer ,
Nov 21, 2019

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CUDA is supported with NVIDIA GPUs in both macOS and Windows in CC 2019. Hackintosh has nothing to do with any of this.

 

The problem is CC 2020 which does not support CUDA *removed* CUDA support from AE 2019.

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Nov 21, 2019 0
Contributor ,
Nov 22, 2019

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This really sucks because I can see a world of difference between using a Radeon card vs an Nvidia card.  

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Nov 22, 2019 1
Explorer ,
Nov 22, 2019

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It does suck, expecially considering AMD currently has nothing in their GPU lineup that competes with NVIDIA.

 

What also sucks is Adobe removing the CUDA option from macOS without warning instead of deprecating it like they're doing with OpenCL. This would at least give us time to upgrade to big NAVI and hopfully better AMD GPUs next year.

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Nov 22, 2019 0
Community Beginner ,
Nov 26, 2019

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same bad issue for me (Mac High Sierra) #;-//.  CC2020 kill the cuda driver !!!! so I install the last cuda web driver (build 17G9016) but it doesn't change anything... thanx again @adobe for your buggy updates ! very helpful when you're in production... no help from the team?

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Nov 26, 2019 1
New Here ,
Apr 22, 2020

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I am experiencing the exact same problem and really need the render speed in AE right now. Does Adobe have anything else to add to this? I'm using both a Hackintosh and an actual Apple Mac with exactly the same behavior for both. No CUDA driver available in AE 2020. However, I can use CUDA in AE 2019. Where did support for CUDA go?

 

Thank you,
Daniel

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Apr 22, 2020 0