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Display Acceleration Disabled

New Here ,
Nov 19, 2019

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Hi,

I am using an iMac (21.5-inch, Late 2012) with NVIDIA GeForce GT 650M 512 MB.

After I updated my mac OS to Catalina and updated AE to v17.0, I am getting this message 'Display Acceleration Disabled' on the top right cornerin the After Effects, also not able to view the preview properly.

 

Need help to solve this.

 

Thanks,

 

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Display Acceleration Disabled

New Here ,
Nov 19, 2019

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Hi,

I am using an iMac (21.5-inch, Late 2012) with NVIDIA GeForce GT 650M 512 MB.

After I updated my mac OS to Catalina and updated AE to v17.0, I am getting this message 'Display Acceleration Disabled' on the top right cornerin the After Effects, also not able to view the preview properly.

 

Need help to solve this.

 

Thanks,

 

Attaching screenshots:

TOPICS
Error or problem, Preview

Views

943

Likes

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 19, 2019 0
Adobe Community Professional ,
Nov 19, 2019

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It is rare that before update you have it enabled because it needs a minimum of 1GB of VRAM to use this technology. In any case, go to menu File / Project Settings / Video Rendering in Effects and check if you can change the GPU acceleration in the "Use:" section.

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Nov 19, 2019 0
New Here ,
Nov 20, 2019

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Hi,
I have same problem, but I cant change the GPU acceleration (photo)Capture d’écran 2019-11-20 à 18.05.20.png

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Nov 20, 2019 0
New Here ,
Jul 28, 2020

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Hello i have this same problem. i did the thing you said but it still doesnt change anything...

 

is there something blocking the GPU from working?

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Jul 28, 2020 0