• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Display Acceleration Disabled

New Here ,
Nov 19, 2019 Nov 19, 2019

Copy link to clipboard

Copied

Hi,

I am using an iMac (21.5-inch, Late 2012) with NVIDIA GeForce GT 650M 512 MB.

After I updated my mac OS to Catalina and updated AE to v17.0, I am getting this message 'Display Acceleration Disabled' on the top right cornerin the After Effects, also not able to view the preview properly.

 

Need help to solve this.

 

Thanks,

 

Attaching screenshots:

TOPICS
Error or problem , Preview

Views

1.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 19, 2019 Nov 19, 2019

Copy link to clipboard

Copied

It is rare that before update you have it enabled because it needs a minimum of 1GB of VRAM to use this technology. In any case, go to menu File / Project Settings / Video Rendering in Effects and check if you can change the GPU acceleration in the "Use:" section.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 20, 2019 Nov 20, 2019

Copy link to clipboard

Copied

Hi,
I have same problem, but I cant change the GPU acceleration (photo)Capture d’écran 2019-11-20 à 18.05.20.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 28, 2020 Jul 28, 2020

Copy link to clipboard

Copied

LATEST

Hello i have this same problem. i did the thing you said but it still doesnt change anything...

 

is there something blocking the GPU from working?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines