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Ecran de composition noir - After effect / Black composition screen - After effect -

New Here ,
Jul 15, 2020

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Bonjour,

je rencontre un problème sous Adobe After effect. Quand je crée une composition avec un fond (rose par exemple), dans la prévisualisation il y a juste un fond noir qui prend l'enssemble de la taille de cette fenêtre. Je ne comprend pas, je n'ai rien fait et meme en installant et réinstallant rien ne change. Je n'ai pas la touche Majuscule enfoncé etc.

 

Je suis sous Windows 10 - Adobe After Effect CC 2020 1.7.1.1 (buil 34).

 

Je vous remercie d'avance pour votre aide ...

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Hello,

I'm having a problem with Adobe After effect. When I create a composition with a background (pink for example), in the preview there is just a black background that takes the whole size of this window. I don't understand, I didn't do anything and even installing and reinstalling nothing changes. I don't have the Shift key pressed etc.


I am under Windows 10 - Adobe After Effect CC 2020 1.7.1.1 (buil 34).


Thank you in advance for your help ...

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Ecran de composition noir - After effect / Black composition screen - After effect -

New Here ,
Jul 15, 2020

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Bonjour,

je rencontre un problème sous Adobe After effect. Quand je crée une composition avec un fond (rose par exemple), dans la prévisualisation il y a juste un fond noir qui prend l'enssemble de la taille de cette fenêtre. Je ne comprend pas, je n'ai rien fait et meme en installant et réinstallant rien ne change. Je n'ai pas la touche Majuscule enfoncé etc.

 

Je suis sous Windows 10 - Adobe After Effect CC 2020 1.7.1.1 (buil 34).

 

Je vous remercie d'avance pour votre aide ...

-------------------------------------------------------------------------------------------------------------------

 

Hello,

I'm having a problem with Adobe After effect. When I create a composition with a background (pink for example), in the preview there is just a black background that takes the whole size of this window. I don't understand, I didn't do anything and even installing and reinstalling nothing changes. I don't have the Shift key pressed etc.


I am under Windows 10 - Adobe After Effect CC 2020 1.7.1.1 (buil 34).


Thank you in advance for your help ...

TOPICS
Error or problem, FAQ, Preview

Views

88

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Jul 15, 2020 0
Adobe Employee ,
Jul 15, 2020

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Hi David,

 

Welcome to the Community and sorry for your issue.

Is it happening in a particular project or of them? Please check if the Composition panel is still active. Also, what are your system specifications (CPU, GPU, RAM)?

In the meantime, try resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know how it goes.

 

Thanks,

Nishu

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Jul 15, 2020 0
New Here ,
Jul 15, 2020

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Hi, nishu_kush,
It doesn't matter what the project is, even when I have to create a brand new one. I've done the manipulation you suggested, but it still doesn't work.

Here's the information :

 

2.PNG

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Jul 15, 2020 0
Adobe Employee ,
Jul 15, 2020

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Thanks for sharing the details.

It could be related to GPU. Please try the this: Go to Edit > Preferences > Display > and uncheck Hardware Accelerated Composition, Layer, and Footage Panels.
Let us know the outcome.

Thanks,
Nishu

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Jul 15, 2020 0
New Here ,
Jul 16, 2020

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Hi Nishu Kush,

 

I've done this manipulation and I have no change... I still have a black screen...

 

Capture.PNG

 

Capture 2.PNG


Thanks for your help.

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Jul 16, 2020 0