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Hello, just a little help here..
Each time I open up After Effect 2020 it comes up with the screenshot below and crashes. I have tried uninstalling it, refreshing it and tried solving the issue through youtube guidance but nothing realable seems to come up. What should I do?
-Many thanks
System info:
Mac0S Catalina
10.15.5 (19F101)
Thanks for getting back. How do you open After Effects - by double-clicking a project file or clicking on its icon? Please try the following steps:
Let us know how it goes.
Thanks,
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Hi Mazzie,
Sorry for your issue. I see that After Effects is crashing when you try to launch it.
Does it crash every time you launch it or when you try to open a project? Also, does it show any crash report? If so, please share.
Looking forward to your response.
Thanks,
Nishu
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Hi Nishu,
Aplogies for the late response. I updated my Mac, restarted my computer and it started working however today it has return to the same erorr.
It is crashing each time I lanuch the software. and occasionally when i open a project it crashes immediately.
And yes a crash reports appear everytime..
(Shown below)
Many thanks
-Mazzie
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Thanks for getting back. How do you open After Effects - by double-clicking a project file or clicking on its icon? Please try the following steps:
Let us know how it goes.
Thanks,
Nishu
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Done it and the software seems be running smoothly.
Thank you very much Nishu!
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Try uninstalling with Creative Cloud Cleaner Tool.