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Error installing packaged

New Here ,
Jul 15, 2020 Jul 15, 2020

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Here is the PDAPP LOG:

 

07/15/20 15:16:39:755 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10852 | Build Version - 1.15.0.144
07/15/20 15:16:39:755 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10852 | Logging Level verbosity Set to 4
07/15/20 15:16:39:768 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10852 | Successfully fetched the optionXML content from MSI database ...
07/15/20 15:16:39:775 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10852 | The OS language detected for Acrobat (en_US)
07/15/20 15:16:39:776 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 10852 | Path to Process :C:\WINDOWS\system32\msiexec.exe Process Directory :C:\WINDOWS\system32 arguments being passed : /i "D:\Temp\DODD-After Effects v17.1.1\Build\DODD-After Effects v17.1.1.msi" ADOBEINSTALLDIR="D:\APPS\ADOBE\AFTEREFFECTS\" /qn
07/15/20 15:16:41:072 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2420 | Build Version - 1.15.0.146
07/15/20 15:16:41:072 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2420 | Logging Level verbosity Set to 4
07/15/20 15:16:41:072 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2420 | Executing immediate custom action for install mode.
07/15/20 15:16:41:073 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2420 | The CustomActionData string is : mode=install;sourceDir=D:\Temp\DODD-After Effects v17.1.1\Build\;installDir=D:\APPS\ADOBE\AFTEREFFECTS\;origDB=D:\Temp\DODD-After Effects v17.1.1\Build\DODD-After Effects v17.1.1.msi;installLang=
07/15/20 15:16:41:073 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2420 | Successfully executed the immediate custom action for install mode .
07/15/20 15:16:46:357 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Build Version - 1.15.0.146
07/15/20 15:16:46:357 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Logging Level verbosity Set to 4
07/15/20 15:16:46:357 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Executing the deferred custom action.
07/15/20 15:16:46:364 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Obtained the following as CustomActionData
07/15/20 15:16:46:364 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | (mode=install;sourceDir=D:\Temp\DODD-After Effects v17.1.1\Build\;installDir=D:\APPS\ADOBE\AFTEREFFECTS\;origDB=D:\Temp\DODD-After Effects v17.1.1\Build\DODD-After Effects v17.1.1.msi;installLang=)
07/15/20 15:16:46:364 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | (mode=install;sourceDir=D:\Temp\DODD-After Effects v17.1.1\Build\;installDir=D:\APPS\ADOBE\AFTEREFFECTS\;origDB=D:\Temp\DODD-After Effects v17.1.1\Build\DODD-After Effects v17.1.1.msi;installLang=)
07/15/20 15:16:46:364 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Original database path is : D:\Temp\DODD-After Effects v17.1.1\Build\DODD-After Effects v17.1.1.msi
07/15/20 15:16:46:370 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | OptionXML saved at location :: C:\WINDOWS\TEMP\{79DA7A9C-EBE6-4AB0-BC82-0FD7EBD200EB}\\{2AD7B2D1-2B9B-456B-80FC-30958F2C1212}
07/15/20 15:16:46:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Build Version - 1.15.0.146
07/15/20 15:16:46:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Logging Level verbosity Set to 4
07/15/20 15:16:46:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | CustomAction Parameters obtained...
07/15/20 15:16:46:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | optXMLPath :: C:\WINDOWS\TEMP\{79DA7A9C-EBE6-4AB0-BC82-0FD7EBD200EB}\\{2AD7B2D1-2B9B-456B-80FC-30958F2C1212}
07/15/20 15:16:46:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | setupBasePath :: D:\Temp\DODD-After Effects v17.1.1\Build\
07/15/20 15:16:46:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | installDirPath :: D:\APPS\ADOBE\AFTEREFFECTS\
07/15/20 15:16:46:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | installLang ::
07/15/20 15:16:46:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Initializing Custom Action Data from parameters
07/15/20 15:16:46:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Provisioning Tool path is (C:\WINDOWS\TEMP\{79DA7A9C-EBE6-4AB0-BC82-0FD7EBD200EB}\\{5340BAB7-2E8E-4E86-A068-296426FAD731}).
07/15/20 15:16:46:392 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Starting to run the custom action for install mode
07/15/20 15:16:46:392 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | STEP 1: Starting to parse Option XML.
07/15/20 15:16:46:395 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Match OS lang option selected
07/15/20 15:16:46:395 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Added OS Language (en_US) to the install language fallback.
07/15/20 15:16:46:396 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Install language fallback contains following languages :
07/15/20 15:16:46:396 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | (en_US)
07/15/20 15:16:46:396 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | (en_US)
07/15/20 15:16:46:396 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Self-Update BootStrapper Relative Path doesn't exist.
07/15/20 15:16:46:396 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | No of updates found (0).
07/15/20 15:16:46:396 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | No of HD products found (8).
07/15/20 15:16:46:396 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to get value for conflicting processes...
07/15/20 15:16:46:396 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to parse the conflictProcessInfo for HD media (CCXP3.7.1)...
07/15/20 15:16:46:401 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to get value for conflicting processes...
07/15/20 15:16:46:401 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to parse the conflictProcessInfo for HD media (COMP1.2)...
07/15/20 15:16:46:408 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to get value for conflicting processes...
07/15/20 15:16:46:408 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to parse the conflictProcessInfo for HD media (LIBS3.8.26)...
07/15/20 15:16:46:410 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to get value for conflicting processes...
07/15/20 15:16:46:410 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to parse the conflictProcessInfo for HD media (KANC1.0.1)...
07/15/20 15:16:46:410 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | The media info tag marked for auto-install (KANC) (1.0.1)
07/15/20 15:16:46:412 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to get value for conflicting processes...
07/15/20 15:16:46:412 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to parse the conflictProcessInfo for HD media (COSY4.3.48)...
07/15/20 15:16:46:414 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to get value for conflicting processes...
07/15/20 15:16:46:414 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...
07/15/20 15:16:46:417 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to find Royalty Bearing attribute info.
07/15/20 15:16:46:417 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Found the AppsPanel attribute info (true)
07/15/20 15:16:46:417 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Found the AdminPrivilege attribute info (true)
07/15/20 15:16:46:417 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Number of Medias found = 0

07/15/20 15:16:46:417 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Deployment Manager is running in Install Mode.
07/15/20 15:16:46:417 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | STEP 2: Starting to launch ASU AAM.
07/15/20 15:16:46:417 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Found ASU Folder (ASU_4.9).
07/15/20 15:16:46:417 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Found ASU Folder (ASU_5.1.0).
07/15/20 15:16:46:417 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Going to install D:\Temp\DODD-After Effects v17.1.1\Build\ASU_5.1.0
07/15/20 15:16:46:419 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Latest AAM version with the package is (5.1.0.407)...
07/15/20 15:16:46:419 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Bootstrapper launch location is :: D:\Temp\DODD-After Effects v17.1.1\Build\ASU_5.1.0\Set-up.dat
07/15/20 15:17:19:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Build Version - 1.15.0.146
07/15/20 15:17:19:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Logging Level verbosity Set to 4
07/15/20 15:17:19:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | The return code from the Bootstrapper Process is (0).
07/15/20 15:17:19:981 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Created file with ACC Panel Masked C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
07/15/20 15:17:19:982 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 1344 | Skipping custom installs, either path does not exist or not directory (D:\Temp\DODD-After Effects v17.1.1\Build\pre)
07/15/20 15:17:20:306 | [INFO] | | ASU | DeploymentManager | HDPIMWrapper | | | 1344 | Conflict processes not running or killed successfully ...
07/15/20 15:17:27:107 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Build Version - 1.15.0.146
07/15/20 15:17:27:107 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Logging Level verbosity Set to 4
07/15/20 15:17:27:107 | [FATAL] | | ASU | DeploymentManager | HDPIMWrapper | | | 1344 | The HDPIM Setup Process return code is (182).Stopping the installation process.
07/15/20 15:17:27:108 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Product Media (AEFT, 17.1.1) installation failed ...
07/15/20 15:17:27:159 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | HD STI Media (KANC, 1.0.1) is Async and already installed. Skipping installation.
07/15/20 15:17:27:161 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Starting to clean the partially installed payloads.
07/15/20 15:17:27:167 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | No payloads are required to be cleaned up. So Adobe Installer is not invoked.
07/15/20 15:17:27:181 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Skipping Product Media (AEFT, 17.1.1) uninstallation, product not installed ...
07/15/20 15:17:27:184 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
07/15/20 15:17:27:184 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | sendAnalytics : Unable to find deviceId.
07/15/20 15:17:27:342 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 1344 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.19041.329]

07/15/20 15:17:27:345 | [INFO] | | ASU | DeploymentManager | | | | 1344 | Event Guid generated is: '31b09965-0404-4095-8dda-eeb6995d42c3'
07/15/20 15:17:27:352 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 1344 | In changeThreadContextToExplorerContext. Active user sessionID:: 1
07/15/20 15:17:27:359 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 1344 | In changeThreadContextToExplorerContext.explorer process ID: 10080.
07/15/20 15:17:27:361 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 1344 | In changeThreadContextToExplorerContext. Success in changingContext.
07/15/20 15:17:27:371 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 1344 | GetIEProxyInfo - autoconfig url on the machine is :http://proxyoit.ohio.gov:8080/proxy_pac
07/15/20 15:17:27:373 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 1344 | GetIEProxyInfo - Failed to get proxy for the url, error:12167
07/15/20 15:17:27:374 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 1344 | In revertThreadContextToProcessContext. Success in RevertToSelf.
07/15/20 15:17:27:795 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 4748 | HTTP Request Status code 200.
07/15/20 15:17:27:796 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 1344 | The http request returned HTTP_Status:0 HttpCommunicator error:0
07/15/20 15:17:27:800 | [INFO] | | ASU | DeploymentManager | | | | 1344 | Waiting for the async thread to get the task completed
07/15/20 15:17:27:800 | [INFO] | | ASU | DeploymentManager | | | | 8112 | Async thread is completed. Now exiting from function.
07/15/20 15:17:28:008 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1344 | The install workflow is terminating.
07/15/20 15:17:28:759 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 10852 | Process creation completed.
07/15/20 15:17:28:759 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10852 | The return Code from Create Process (1603).

 

Here is the script i am running to install the package (from the build directory):

 


taskkill /F /IM WINWORD.exe

taskkill /F /IM OUTLOOK.exe

taskkill /F /IM EXCEL.exe

taskkill /F /IM MSACCESS.exe

taskkill /F /IM OcPubMgr.exe

taskkill /F /IM SkypeHost.exe

taskkill /F /IM lync.exe

if not exist "C:\Program Files\Adobe" mklink "C:\Program Files\Adobe" D:\APPS\ADOBE"

.\setup.exe --ADOBEINSTALLDIR=D:\APPS\ADOBE\AFTEREFFECTS\

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New Here ,
Jul 16, 2020 Jul 16, 2020

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Found something intersting.  When I run "wmic product get name,IdentifyingNumber" I still see Adobe Pro even though it does not show in program and features (because I uninstalled it).  However it's still in WMIC.  Then when I run "wmic Product where name=Adobe Pro call uninstall" I get the return value of 1603, same error code I get when I try to install Adobe after effects.

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