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Error While Installing After Effects. PLEASE HELP

New Here ,
Jul 06, 2020

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Exit Code: 146
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 4 error(s), 1 warnings(s) 

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeAfterEffects17AllTrial', version:17.0.0.555
FATAL: Error occurred in install of package (Name: AdobeAfterEffects17AllTrial Version: 17.0.0.555). Error code: '146'
ERROR: In MemoryUtils::GetMachineRAM. Got error (13) in GetPhysicallyInstalledSystemMemory API
ERROR: In HardwareUtils::FetchHardwareSummary. GetMachineRAM API Failed
ERROR: In MemoryUtils::GetMachineRAM. Got error (13) in GetPhysicallyInstalledSystemMemory API
ERROR: In HardwareUtils::FetchHardwareSummary. GetMachineRAM API Failed
WARN: Unable to move file at "D:\adobeTemp\ETREDE3.tmp\1\support\keyfiles\CustomHook\win\Cinema 4D Manual Installer R21.exe" to "C:\Program Files\Common Files\Adobe\Keyfiles\AfterEffects\17\CustomHook\win\Cinema 4D Manual Installer R21.exe" Error 3 The system cannot find the path specified.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.
-------------------------------------------------------------------------------------
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Error While Installing After Effects. PLEASE HELP

New Here ,
Jul 06, 2020

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Exit Code: 146
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 4 error(s), 1 warnings(s) 

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeAfterEffects17AllTrial', version:17.0.0.555
FATAL: Error occurred in install of package (Name: AdobeAfterEffects17AllTrial Version: 17.0.0.555). Error code: '146'
ERROR: In MemoryUtils::GetMachineRAM. Got error (13) in GetPhysicallyInstalledSystemMemory API
ERROR: In HardwareUtils::FetchHardwareSummary. GetMachineRAM API Failed
ERROR: In MemoryUtils::GetMachineRAM. Got error (13) in GetPhysicallyInstalledSystemMemory API
ERROR: In HardwareUtils::FetchHardwareSummary. GetMachineRAM API Failed
WARN: Unable to move file at "D:\adobeTemp\ETREDE3.tmp\1\support\keyfiles\CustomHook\win\Cinema 4D Manual Installer R21.exe" to "C:\Program Files\Common Files\Adobe\Keyfiles\AfterEffects\17\CustomHook\win\Cinema 4D Manual Installer R21.exe" Error 3 The system cannot find the path specified.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.
-------------------------------------------------------------------------------------
TOPICS
Error or problem

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Jul 06, 2020 0
Adobe Community Professional ,
Jul 06, 2020

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Did you tried first uninstall with Creative Cloud Cleaner Tool?

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Jul 06, 2020 0
Adobe Employee ,
Jul 07, 2020

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Hi Stanil_,

 

Thanks for reaching out. 

I would recommend you to follow the troubleshooting shared in the following help document to resolve the issue: https://helpx.adobe.com/creative-cloud/kb/Error_Code_146.html

Let us know if it helps.

 

Thanks,

Nishu

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Jul 07, 2020 0