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Error with opening After Affects after installation

New Here ,
Aug 17, 2020

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Hello Adobe Support Team,

 

I have recently downloaded a license of Adobe After Affects, but could not open it on my Mac due to technical issue. I attach you a screenshot of error notification that is shown to me when I open the AA app. It says 'it is impossible to continue'.  

Screenshot 2020-08-17 at 10.51.35.png


I am your corporate customer from SAP (Moscow office) and have got a licience from our corporate license catalogue. 

BR,
Julia Pontus

 

 

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Error with opening After Affects after installation

New Here ,
Aug 17, 2020

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Hello Adobe Support Team,

 

I have recently downloaded a license of Adobe After Affects, but could not open it on my Mac due to technical issue. I attach you a screenshot of error notification that is shown to me when I open the AA app. It says 'it is impossible to continue'.  

Screenshot 2020-08-17 at 10.51.35.png


I am your corporate customer from SAP (Moscow office) and have got a licience from our corporate license catalogue. 

BR,
Julia Pontus

 

 

TOPICS
Error or problem

Views

23

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 17, 2020 0
Most Valuable Participant ,
Aug 17, 2020

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Start by verifying your language settings in teh CC app. If all else fails, try to install in a common language like English.

 

Mylenium

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Aug 17, 2020 0
New Here ,
Aug 17, 2020

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Thank you! I have smitched languague into English in CC app, but I still could not open my After Affect. It is still the same error. Maybe I do something wrong. Do you have any other instruction how to fix the bug?

 

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Aug 17, 2020 0